Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
Working great, keeps food and drinks nice an cold. Only thing I wish it had a light in the freezer.
on December 6, 2020
Posted by: Art 69
[This review was collected as part of a promotion.] I feel it was a purchase, at a great price. Frigidaire appliances are great and have been in our family a long time.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great for extra fridge space. Garage fridge
on December 9, 2020
Posted by: RPorter
[This review was collected as part of a promotion.] Easy to assemble. Easy to change door to open from the opposite side. Well written directions. Works perfect
Written by a customer while visiting frigidaire.com
Customer Rating
1
Noisy
on January 1, 2021
Posted by: Anonymous
This was our second delivery. First had huge gaps on both door seals. Second one still had some but not as bad and made better using a hair dryer. Super noisy and now way to actually level it. When a different brand becomes available, this one is gone!
Response from frigidaire.comBy Hailea, Online Outreach Specialist, January 6, 2021
Hello, JimmyInBowie. We’re so sorry to hear about the difficulties you’ve had with the rubber door gasket sealing along with the noise concerns you have. For the noises, check https://youtu.be/eD7imT3w4bw to see if the noise you’re hearing can be identified. If not, we’d love the chance to assist you with the door seal and noises. So, don’t hesitate to join us via Live Chat on our website or through our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST. We’ll be happy to help! – Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigater, this is the second I have had. The same size
on February 11, 2021
Posted by: Bets 202
[This review was collected as part of a promotion.] I just bought this and it is replacing an old one that I had. I was very happy to find out that the glass shelves I had in my old one fit in the new one> I love this refrigerator!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Piece of junk!!
on February 17, 2021
Posted by: Barnaget
[This review was collected as part of a promotion.] I am so sorry that I purchased this refrigerator. The freezer section does not freeze any type of bread or products made with dough no matter what the temperature in the room where the frig is located. Do not buy this refrigerator!! You will be sorry if you do!!
Response from frigidaire.comBy Bianca, Online Outreach Specialist , February 25, 2021
Hello, Barnaget!
Thanks for bringing your concerns to our attention. We would love to assist with this matter, please be on the lookout for an email from us shortly. For immediate assistance, feel free to chat with us on Frigidaire.com M-F 8:30am-8:00pm EST.
Bianca
Thanks for bringing your concerns to our attention. We would love to assist with this matter, please be on the lookout for an email from us shortly. For immediate assistance, feel free to chat with us on Frigidaire.com M-F 8:30am-8:00pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
4
a solid basic fridge
on March 12, 2021
Posted by: zgryphon
[This review was collected as part of a promotion.] I bought this unit in a tremendous hurry as an emergency replacement for a side-by-side that suffered a compressor failure. Under those circumstances, its main advantages were a) it wasn't horribly expensive, b) it wasn't too big for me to get into the house with the help I had available, and c) the store had one in stock that I could take that day. It has only one feature which is superior to the unit it replaced, but since that feature is "keeping the things inside it cold," it wins that contest easily. :)
Joking aside, this is a decent basic refrigerator. It was easy to install. it's a decent size for residential use (although the freezer seems a bit small for the overall size of the unit), and it does what a refrigerator is supposed to do, namely: the fridge part keeps things cold, the freezer part keeps them frozen, just like you would expect. I'm not a fan of wire racks and I very much miss having a deli drawer, but at this price point, you can't expect luxuries. It's nice that it has two crispers, although in mine the shelf above them is misaligned so that only one of the drawers works at any given time, which is kind of annoying. Still, that's probably unique to the one I have and not a problem with the model as a whole.
Also, it's quite a lot quieter than the old one--both because the compressor itself is quieter, and because it doesn't run the circulation fan as much.
All in all, satisfactory, although I haven't had it long enough to be able to speak to its longevity.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Features
on March 13, 2021
Posted by: Emma26
[This review was collected as part of a promotion.] I bought this refrigerator a couple of weeks ago! I love the room and it operates really well! Would definetly recommend it to other people Great Buy !!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Freezer too frosty!
on March 13, 2021
Posted by: Jim0928
[This review was collected as part of a promotion.] Freezer has too much frost and it's too cold no matter how much it is turned down.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , March 18, 2021
Thanks for reaching out to us and bringing your frost concerns to our attention, Jim0928!
If you are experiencing frost or freezing issues, you want to ensure the door is closed completely and there are not any items preventing the door from closing. You also want to ensure the air vents are not blocked, as it can disrupt the air flow causing frost or really cold temperatures.
In the event the tips provided do not resolve your concerns, please connect with us via live chat on www.frigidaire.com or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
If you are experiencing frost or freezing issues, you want to ensure the door is closed completely and there are not any items preventing the door from closing. You also want to ensure the air vents are not blocked, as it can disrupt the air flow causing frost or really cold temperatures.
In the event the tips provided do not resolve your concerns, please connect with us via live chat on www.frigidaire.com or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com