Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
Great fridge for great price!
on November 10, 2020
Posted by: Cheryl08
[This review was collected as part of a promotion.] I bought this brand new refrigerator and am loving it. Lots of space, clear bins, and great value too. I don't need all the fancy bells and whistles. This does exactly what I need it to.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Ms
on November 10, 2020
Posted by: Banu
[This review was collected as part of a promotion.] I bought my refrigerator a month ago and am not satisfied with it.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, November 12, 2020
Hello, Banu!
We are not pleased to know you are not satisfied with the refrigerator. If there’s anything we can do to help, we’d love the chance to try. Please join us on a live chat on Frigidaire.com or call us at 800-374-4432 M-F. 8:30 am-8:00 pm EST.-Bianca
We are not pleased to know you are not satisfied with the refrigerator. If there’s anything we can do to help, we’d love the chance to try. Please join us on a live chat on Frigidaire.com or call us at 800-374-4432 M-F. 8:30 am-8:00 pm EST.-Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
3
a little dissapointed
on November 10, 2020
Posted by: moonk9
[This review was collected as part of a promotion.] Freezer is extremely slow dropping temperature back down to "0" when i put in 1/2 gallon container of water to freeze ( to make an ice block for large water container on my job)
after 3 hours and i still have about 3/4 liquid. (never had this problem before) The other thing is (this came as no surprise, because i knew it when i bought it) but because of recess underneath for the coils (as opposed to back coils) it cuts down the size of my storage drawers. I really miss that extra drawer space. This was an emergency purchase, and i coudn't find one with back coils.
after 3 hours and i still have about 3/4 liquid. (never had this problem before) The other thing is (this came as no surprise, because i knew it when i bought it) but because of recess underneath for the coils (as opposed to back coils) it cuts down the size of my storage drawers. I really miss that extra drawer space. This was an emergency purchase, and i coudn't find one with back coils.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Loudest Refrigerator Ever
on November 13, 2020
Posted by: Loud frig
This refrigerator is so loud I don't think anyone could stand for it to be in their kitchen. Thankfully this is our extra fridge and is in the basement.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, November 17, 2020
Hello, Valued Consumer!
Thank you for sharing your experience. It's great to hear that the refrigerator is working well, and we can understand your concerns with the loud sounds. This high-efficiency refrigerator will make some sounds that are unfamiliar and an indication that it is working well. You may also locate the normal operating sounds in your use and care of the refrigerator. Should you need additional assistance, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for sharing your experience. It's great to hear that the refrigerator is working well, and we can understand your concerns with the loud sounds. This high-efficiency refrigerator will make some sounds that are unfamiliar and an indication that it is working well. You may also locate the normal operating sounds in your use and care of the refrigerator. Should you need additional assistance, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
good value for appliance
on November 13, 2020
Posted by: Deacon77
[This review was collected as part of a promotion.] I bought this refrigerator for my 90 year old mother. It suits her purposes well as far as available space and refrigeration needs. Her only complaint is that it is loud when the motor is running. I agree with her.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good for the Money
on November 15, 2020
Posted by: JW76
[This review was collected as part of a promotion.] Wanted a small refrigerator to keep in our utility room. It was a good size and works well other that the freezer works a little to good, everything iced up rather quickly.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good for the price
on November 20, 2020
Posted by: Phish
[This review was collected as part of a promotion.] Bought a month ago and wanted a simple refrigerator. Hard to come by these days at a good price. My only disappointment is there’s no light in the freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size
on November 22, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose this fridge because it was the perfect size and frigidaire has a great reputation for good products.
Written by a customer while visiting frigidaire.com