Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
1
Not good quality
on January 14, 2016
Posted by: Prashu
from Montebello, CA, United States
I bought brand new one in Oct 2015 and door handle broke with in 3 months..not so good quality.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Freezer just not cold, icemaker very very slow
on January 15, 2016
Posted by: 106jim
from Redlands, CA USA
Purchased 12/28/2015 delivered 12/29/2015 freezer would not go below +10F had repair service out on 01/06/2016 had to order thermostat assembly. Back out on 01/14/16 & installed new thermostat assembly now lowest temp +5F this is not good
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
perfect size for garage
on January 15, 2016
Posted by: kimba
from Pittsburgh, PA, United States
I bought it right before Christmas to have an extra frig in the garage and so far it's been good for extra storage, but I don't like the shelving on the door
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Lemon
on January 21, 2016
Posted by: JT jacks
from Fresno, CA, United States
First delivery-freezer didn't work, ice accumulated on back wall. Returned. 2nd delivery-refrigerator was scratched and dented, screws missing to switch door. Returned.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
2
on January 25, 2016
Posted by: macfh
from Missouri
I bought a month ago and the freezer is not keeping cold no matter how low I turn it, so I went back to where I bought it and they are replacing it.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
The Elephant in the room because of it's size!
on February 7, 2016
Posted by: Frosty 2
from Waterloo, Mi.
We bought this a couple of months ago as our old one finally gave up the ghost. It has been like a new friend that has been waiting for us to welcome it.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, February 11, 2016
Frosty 2, thank you for your recent purchase. We are happy that you have decided to be a part of our extended family. Should you have any questions please do not hesitate to contact us directly. Thank you,
Written by a customer while visiting frigidaire.com
Customer Rating
1
Would not recommend
on February 16, 2016
Posted by: lrb2016
from Minnesota, United States
Bought a Frigidaire fridge 1 month ago. Didn't even have the fridge a week and it would not cool even on the highest setting. Apparently there was a pieces that needed to be replaced as it seemed to be a problem on the style of fridge we purchased. Still to this day we have to have the setting all the way up and it is not cooling properly. Poor quality for a new fridge.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Theresa, Online Outreach Specialist, February 24, 2016
Hello lrb2016! I apologize your new refrigerator has endured repairs. I am confident our authorized service providers will have you up and running soon! Please feel free to connect with us directly should you have any remaining questions or concerns. -Kindly, Theresa
Written by a customer while visiting frigidaire.com
Customer Rating
1
not happy with refrigerator coolin system
on February 20, 2016
Posted by: old man in the woods
from central new york
Can`t control cooling-freezer runs from zero to 18 above, bottom runs from 32 degrees to 40, never know where temp will be, ice in back of freezer
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, March 1, 2016
Hi there, old man in the woods.
Thank you for connecting with us. I want to personally thank you for sharing your important quality and design concerns. Your voice matters to us as we constantly strive to be the best home appliance company in North America. I have reached out to you personally to review your concerns and answer any questions you might have. I look forward to your response. Thank you again, Derrick
Thank you for connecting with us. I want to personally thank you for sharing your important quality and design concerns. Your voice matters to us as we constantly strive to be the best home appliance company in North America. I have reached out to you personally to review your concerns and answer any questions you might have. I look forward to your response. Thank you again, Derrick
Written by a customer while visiting frigidaire.com