Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
New fridge!
on January 28, 2020
Posted by: Marcies9
[This review was collected as part of a promotion.] My old refrigerator was dying so after a little research picked this one. Some of the reviews were so so but time was of the essence! So far so good and lots of room for everything. Keeps everything nice and cold!
Written by a customer while visiting frigidaire.com
Customer Rating
5
great buy
on January 28, 2020
Posted by: rldjohn2
[This review was collected as part of a promotion.] I brought this refrigerator as an extra one. it is great for the extra storage not too big and not to small for the price
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features and size
on January 28, 2020
Posted by: Gold nut
[This review was collected as part of a promotion.] I bought this to replace the the I had won’t buy anything else
Written by a customer while visiting frigidaire.com
Customer Rating
1
Died in 20 months; not covered at all for repair
on February 7, 2020
Posted by: twartacus
I bought this on 5/12/2018; It died on 2/5/2020. No longer blows cold air.
I called Frigidaire and not covered under warranty. You would think a BRAND NEW refrigerator would last more than 20 months.
This will be the last Frigidaire product I purchase
I called Frigidaire and not covered under warranty. You would think a BRAND NEW refrigerator would last more than 20 months.
This will be the last Frigidaire product I purchase
Response from frigidaire.comBy Ciara, Online Outreach Specialist , February 11, 2020
Hi, Twartacus! We certainly apologize for any matters you have experienced with your refrigerator and thank you for bringing it to our attention.
We have reached out to you personally to gain a little more insight and properly address your concerns. Please be on the look out for an email from us.
Kindly,
Ciara
We have reached out to you personally to gain a little more insight and properly address your concerns. Please be on the look out for an email from us.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible purchase
on February 9, 2020
Posted by: Trina95
[This review was collected as part of a promotion.] My refrigerator was delivered with scratches on three sides. The doors were misaligned so that the fridge and freezer doors could not be open at the same time. There were extremely loud noises coming from the back. It was rocky no matter how many times I adjusted the feet. It felt like a poorly made product. I returned it within the first week to purchase another brand.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, February 11, 2020
Hello Trina95.
We appreciate you taking the time to provide feedback on your experience. It is disappointing to learn that the delivery and overall ownership did not prove to be satisfactory, and we hope to have an opportunity in the future to change your opinion.
Should you want to contact us in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindest Regards, Anna
We appreciate you taking the time to provide feedback on your experience. It is disappointing to learn that the delivery and overall ownership did not prove to be satisfactory, and we hope to have an opportunity in the future to change your opinion.
Should you want to contact us in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindest Regards, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size
on March 3, 2020
Posted by: Rebecca5970p
[This review was collected as part of a promotion.] This is a garage fridge so the price was right and features were all I needed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Space and Savings!
on March 16, 2020
Posted by: boointhewoods
[This review was collected as part of a promotion.] For my Significant other and myself, this appliance is perfect! Size, space and energy savings are exactly what we wanted. We are able to add an ice maker as well. And I keep chickens. It’s important that my refrigeration is accurate and my temp gauge sets on the perfect temp to keep my fresh eggs fresh. I’m Queen of my woods, and I am very happy with my “Ice Box”. 5 stars, baby!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exceeds Expectations
on March 16, 2020
Posted by: Terry2332
[This review was collected as part of a promotion.] I purchased this refrigerator as a second/backup to store items that I do not need in the house at all times. It has proven to be bigger than I expected and has performed well in the capacity I needed. I am very pleased with this purchase.
Written by a customer while visiting frigidaire.com