Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
Great Fridge!!!!
on October 3, 2019
Posted by: Cchhim25
[This review was collected as part of a promotion.] I bought this about a month ago, after looking at some of the reviews I had seconds but decided to get it anyway. This is my 2nd Frigidaire refrigerator and I love it!! It has lots of space with the led lights, I also love the 2 ice makers. Great buy!!!!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Keeps popping GFI circuit
on October 6, 2019
Posted by: Sagelake54
Two months after purchase unit keeps popping GFI circuits. Total disappointment!
Response from frigidaire.comBy Online Outreach Specialist, October 9, 2019
Hey, Sagelake54! Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience has not been positive and want to see how we can help!
After reviewing your account, we see that you’re working with one of our Customer Care Representatives to resolve your concerns. Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
After reviewing your account, we see that you’re working with one of our Customer Care Representatives to resolve your concerns. Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Failed after 24 hours
on October 14, 2019
Posted by: tonyv
I bought this refrigerator on Friday 11 October. It was working when the delivery people brought it by.
I naively put food into the refrigerator after about an hour.
Monday rolls around (14 October). The freezer and the refrigerator are at room temperature. About $80 of food is spoiled and had to be thrown out. Repair man coming out on Tuesday...I hope. Maybe we need a lemon law for refrigerators.
I naively put food into the refrigerator after about an hour.
Monday rolls around (14 October). The freezer and the refrigerator are at room temperature. About $80 of food is spoiled and had to be thrown out. Repair man coming out on Tuesday...I hope. Maybe we need a lemon law for refrigerators.
Response from frigidaire.comBy Online Outreach Specialist, October 15, 2019
Oh no, tonyv! We're sorry to hear that this has happened.
We understand that your refrigerator's temperature is not cold enough. We recommend adjusting the temperature to a more colder setting and make sure that nothing is blocking the vents.
We understand that you have service scheduled and hope that they can resolve this hiccup for you.
Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
We understand that your refrigerator's temperature is not cold enough. We recommend adjusting the temperature to a more colder setting and make sure that nothing is blocking the vents.
We understand that you have service scheduled and hope that they can resolve this hiccup for you.
Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fine refrigerator!
on October 14, 2019
Posted by: Munclemike
[This review was collected as part of a promotion.] I am very pleased with the space and set up of this refrigerator. It was very reasonable priced. Highly recommended!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent as a second frige set up in our garage.
on October 14, 2019
Posted by: 6 gun
[This review was collected as part of a promotion.] Very quite operating unit and inexpensive on usage of electricity. Great storage provided and durable shelves. Easy to clean.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Freezer Seal
on October 19, 2019
Posted by: DTRT
[This review was collected as part of a promotion.] Freezer seal wasn't good and caused ice buildup under freezer door of the new refrigerator-freezer.
Response from frigidaire.comBy Briana, Online Outreach Specialist, October 21, 2019
Hello, DTRT! Thank you for your feedback! We sincerely apologize for your experience with your appliance. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours for future reference. For further assistance, please contact us directly at 800-374-4432 M-F, 8:30 am - 8:00 pm our team will be happy to assist you further. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
3
Noisy
on November 5, 2019
Posted by: Rjs25
[This review was collected as part of a promotion.] Had dude by side before, tough to get use to up & down. Very noisy for brand new. Ice machine not working to full capacity
Response from frigidaire.comBy Briana, Online Outreach Specialist, November 6, 2019
Hello, Rjs25! Thank you for your feedback! We sincerely apologize for your experience with your appliance. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. With your new appliance, modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. Should you need further assistance, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on November 15, 2019
Posted by: Michele M
[This review was collected as part of a promotion.] It mets my needs as a garage refrigerator. Love the color and texture.
Written by a customer while visiting frigidaire.com