Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
2
Frigidaire
on October 16, 2015
Posted by: none given
from Fresno, CA, United States
So far keeping close watch on temp in box, has not been too consistant. It went from 34 to 52 % during a weeks span a few days ago. However now its seems to be holding between 34 and 40 for the last 5 days.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, October 29, 2015
We would like to recommend that you confirm that both your refrigerator doors are sealing tightly. If you have not already, please refer to the Installation pages of your owner’s manual on page 5. When installed, your refrigerator should have all four corners of the cabinet firmly on the floor, the cabinet should be level at the front and rear, the sides should tilt ¼ inch (6 mm) from front to back (to ensure that doors close and seal properly), and the doors should align with each other and be level. Please call us directly should you continue to experience temperatures concerns.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Kind of Noisy, Name Plate Fell Off
on October 17, 2015
Posted by: MarkASchultz
from Lakewood CO
The unit is noisy and makes noise even between cycles. The name plate fell off the freezer door leaving and unsightly blemish where the name plate was that plainly visible.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, November 4, 2015
Hello, MarkASchultz! Welcome to the Frigidaire family. Thank you for choosing our Frigidaire Top Freezer Refrigerator and your feedback. With your new high-efficiency refrigerator it may make unfamiliar sounds. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. Modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. If the noise becomes louder, please contact us directly. We appreciate your comments and the continuing support of our Frigidaire Brand. – Best Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Defective freezer
on October 20, 2015
Posted by: Johnny 22
Bought this unit late August. One week later the refrigerator had to be replaced. Everything in the freezer interior was covered in ice and water, an obvious defect in the freezer sealing unit. The second refrigerator now exhibiting ice and moisture on a portion of the freezer unit. The refrigerator portion operates as it should. This seems to me to be an inherent design defect.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick, Online Outreach Representative, November 10, 2015
Hey, Johnny 22! Thank you for taking the time to share your thoughts and concerns on your Frigidaire Top Freezer Refrigerator. We appreciate your feedback and comments. I am optimistic our authorized service providers will be able to pinpoint your freezer door issues. Please contact us directly for any further assistance. Thank you for business and your comments. –Best Regard, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
2
Well manufactured
on October 22, 2015
Posted by: Mixon
from Opp, AL, United States
Nice looking unit but made a noticeable noise when the compressor was running. The compressor was replaced and not so noisy now. Lots of room and good spacing for changing shelf heights. Difficult to get the temperature set in the refrigerator.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 1, 2015
Hey, Mixon! Thank you for taking the time to share your thoughts and concerns on your Frigidaire Top Freezer Refrigerator. We appreciate your feedback and comments. I recommend adjusting temperature gradually: adjust the knob in small increments, allowing the temperature to stabilize. For colder temperatures, adjust the knob towards Colder. For warmer temperatures, adjust the knob towards Cold. Please contact us directly for any further assistance. Thank you for your business and comments. –Best Regard, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
My Drippy Fridge
on December 1, 2015
Posted by: Tony D Walker
from Bethel Park, PA, United States
My landlord purchased 5 or more of these refrigerators from Lowes back in July, and me and my neighbor both received one to replace our old fridge. Well, aside from the lower door handle breaking off, I've had nothing but issues with icy water accumulating on the lower shelves of the fridge. No matter what setting I adjust to, the issue remains unresolved. Yes, I am not impressed by Frigidaire distributors.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 27, 2015
Hello there, Tony D Walker! We are so pleased that you decided to become part of our Frigidaire family by purchasing our appliances! We certainly appreciate you sharing your important quality and design concerns. Because we strive to be the best home appliance company in North America, we hear your voice and value your opinion. We would like to connect with you personally to review your concerns and answer any questions you might have. Please look for our email to you. We look forward to your response. Best, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Product
on December 10, 2015
Posted by: Liz Turner
from South Carolina, United States
I bought this refrigerator 3 months ago to use in the garage for additional space. It is great and works perfectly!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
I would not buy again
on December 10, 2015
Posted by: Wlcankeny
from The Villages, FL, United States
This refrigerator is so loud I had to put it in the garage. The shelves are so flimsy they bow with a gallon of milk on them. The price was low but so is the quality. If you must put this in your kitchen buy a different refrigerator.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
good price
on December 20, 2015
Posted by: oilchange
from San Juan Capistrano, CA, United States
Had to replace my old fridge a month ago very happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com