Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
great deal
on December 16, 2016
Posted by: mike1008
from Lafayette, LA, United States
[This review was collected as part of a promotion.] This was the perfect fridge for me and at the right price. Also it was made in the USA!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
One Problem
on December 17, 2016
Posted by: Eleo
from Montgomery, AL, United States
[This review was collected as part of a promotion.] I bought this two months ago and only had one problem with the ice maker. I am happy with the unit.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice and simple
on December 17, 2016
Posted by: Valfed
from Arizona, United States
[This review was collected as part of a promotion.] Purchased this for an extra in the garage. It has a good amount of room for waters and extras we can't fit in the main refrigerator. The top freezer is much more functional than a side by side. Good purchase.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
on December 17, 2016
Posted by: Not happy in Flushing
from Flushing, NY, United States
[This review was collected as part of a promotion.] I love the looks and interior but it makes so much noise and strange sounds when it's running...I do not have an icemaker...is this normal?
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, December 20, 2016
Hey Not happy in Flushing, thank you for sharing your thoughts with us. Please keep in mind there are normal operating sounds for all refrigerators. We welcome you to view page 18 of your use and care guide. If you still have a concern of sorts, please feel free to contact us directly. Thank you, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great for its size!
on December 17, 2016
Posted by: RSC_5857
from Vermont, United States
[This review was collected as part of a promotion.] I bought this refrigerator 8 months ago. It's great. I wish that the freezer section was a little bit larger, which is why I gave it four stars. Otherwise, it's awesome.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Just one problem
on December 18, 2016
Posted by: unhappy in dallas
from Texas
[This review was collected as part of a promotion.] This keeps things in our garage cold or frozen when the freezer door closes properly. Unfortunately it will open slightly when we close the refrigerator door. We had a service repairman come and tilt it back a little and it is better but not what we expected. The refrigerator seal is wonderful but the freezer seal is unacceptable. We could have the repairman out again but he said he has done all he could.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, January 13, 2017
Hey unhappy in dallas! Thank you for taking the time to share your refrigerator experience with us. Please look for my email communication to you shortly. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
just what we wanted
on December 20, 2016
Posted by: maestro
from Isle of Palms, SC
[This review was collected as part of a promotion.] My only concern is that the door handle has cracked. Replacing is a real problem and not an easy solution
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
NOT GOOD VALUE FOR PRICE
on December 21, 2016
Posted by: Dont want to
[This review was collected as part of a promotion.] We bought just a little over 60days ago and already had service come out. Doesn't get cold. Maint placed a heater on motor - fridge still not cold.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 10, 2017
Thank you for sharing your refrigerator experience with us, Don’t want to. I am sorry to hear that your refrigerator is not cold enough. Is your refrigerator located where the ambient temperature gets below 55°? We do not show your refrigerator listed as being garage ready in any of our resources. If you install your refrigerator in a garage or other unheated area, you may experience freezer temperature problems during the winter months when temperatures dip below 55° F. Our records show the Authorized Service Provider upgraded your refrigerator with a Garage Kit, which changes the minimum ambient temperature your unit will operate in to 34° F. Did the servicer give you instructions that you would need to keep the freezer control at the lowest temperature also? If this doesn’t apply, or you have any questions, please call our Customer Engagement Center at 877-435-3287 or 706-860-4110 for assistance. The hours for the Customer Engagement Center are 8am to 8pm Monday through Friday and Saturday 9am to 6pm EST. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com