Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
Love it!
on November 17, 2016
Posted by: WhitPDX
from Portland, OR, United States
[This review was collected as part of a promotion.] Bought a new one to replace the exact same one we bought 7 years ago
Will always buy your product. Reliable and efficient
Will always buy your product. Reliable and efficient
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Too noisy..
on November 17, 2016
Posted by: Gailt
from Garner, NC, United States
I don't like it at all. It makes too much noise. It grunts and groans all the time. The freezer does not keep the food as cold as my other one, which was a Hotpoint. The ice cream sandwiches are soft, not hard frozen.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 15, 2016
Gailt, thank you for your recent refrigerator purchase. Welcome to the extended Frigidaire family. Please compare what you are hearing to the normal sights and sounds you will find addressed on page 18 of your Owner’s Manual. Ice cream composition plays a role in its tendency to freeze; ice creams with higher water content may freeze at warmer temperatures than those with higher fat and sugar content. I would suggest storing your frozen goodies in the rear of the freezer compartment on the bottom (cold air sinks) where there is less air flow. If your refrigerator is located in an area where the ambient temperature gets below 55 degrees, you may need a garage kit. If this hasn’t helped, or you have questions, please don’t hesitate to reconnect with us directly. Call our Customer Engagement Center at 888-203-1389. The hours for the Customer Engagement Center are 8am to 8pm Eastern Monday through Friday and Saturday 8am to 6pm. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Comfy Cool Food!
on November 17, 2016
Posted by: Cool Jacki
from Auburndale, FL, United States
[This review was collected as part of a promotion.] We have had this Frigidaire for 4 months and it is a "cool" machine! It is reliable with no problems, holds an accurate temperature, and puts up with many "opens and closings" without being stressed. It keeps our family happy and the food cool!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
love this product---very dependable
on November 17, 2016
Posted by: JonnyMelrose77
from Los Angeles, CA, United States
[This review was collected as part of a promotion.] I bought this fridge New Year's Day 2016---very happy with it---!!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice but noisy
on November 17, 2016
Posted by: Dino555
[This review was collected as part of a promotion.] This is a nice fridge and it was a good deal, but it's much noisier than our old one.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, December 9, 2016
Hey Dino555, thank you for taking the time to share your experience with us concerning your refrigerator. I welcome you to view the normal operating sounds and sights of your refrigerator in your Use and Care Guide on page 18. Hope this helps! -Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
1
4 months and freezer not working
on November 17, 2016
Posted by: jkappa
from Kentucky, United States
[This review was collected as part of a promotion.] I bought this as a spare fridge for the garage. Freezer failed to keep items frozen after just 4 months. Now awaiting repair. Not likely to buy Frigidaire again if products don't last longer than 4 months.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, December 27, 2016
I hate to hear that your freezer is not keeping your items frozen, jkappa. Please look for my email communication to you shortly. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Sleek, easy to clean and use
on November 18, 2016
Posted by: Catalyst
from North Carolina
[This review was collected as part of a promotion.] I bought this refrigerator a few months ago and have been very pleased with it. It replaced a very old refrigerator and has done the job well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the simplicity. It does what it should do!!
on November 18, 2016
Posted by: Aspeneth
from Grand Junction, CO, United States
[This review was collected as part of a promotion.] Bought this for our rental property and our tenants have had no trouble with it. Thanks!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com