Lony, I regret to hear of your experience with the refrigerator. Page 18 in your Owner’s Manual addresses the normal sights and sounds your refrigerator may exhibit. In regards to the refrigerator not being cold enough: Is the door to the refrigerator shutting properly? Look for open areas between the gasket and the cabinet. The gasket should seal against the cabinet all the way around including top and bottom. Shut the door with a dollar bill between the gasket and the cabinet. Slowly pull the dollar out; you should feel resistance when you pull. Check for resistance all the way around the refrigerator door. If your gasket is pulling out of the channel, here are some steps to take:
1) Clean the gasket with a wet soapy cloth, then rinse and dry.
2) Feed the gasket back into the retaining channel, ensuring the gasket is secure all around the door.
If the gasket is fully seated in the retaining channel, but still doesn’t not seal completely, use a hair dryer to carefully heat the gasket while the door is closed. Be careful not to damage the interior door panel or gasket by applying too much heat!
If gasket seal is still open after you have done these steps, flip the gasket 180 degrees:
1) Completely remove the gasket from the retaining channel around the door edge.
2) Rotate the gasket half a turn (180 degrees).
3) Reinstall the gasket by inserting the corners first into the retaining channel (kind of like a popular plastic storage bag that zips to lock).
4) Work the gasket towards the middle, ensuring that it is fully seated in the retaining channel.
I hope this has helped! If you have any questions, do not hesitate to reconnect with us directly, we are here to help. Your friendly Frigidaire lady, Ruth