Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4 out of 5
4.4
(11,042 Reviews)
Open Ratings Snapshot
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product. 
(
5,683 out of 6,324
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
1 out of 5
1
Not cold enough!
on September 23, 2016
Posted by: Yaya65
from El Cajon, CA, United States
[This review was collected as part of a promotion.] I have had this refrigerator for two months. The temperature in the refrigerator will not get colder than 40-42. I do not feel like this is cold enough to keep the food safe from harmful bacteria. It should be at least 38 degrees like every previous refrigerator that I have had.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer Online Outreach SpecialistSeptember 30, 2016
Good morning, Yaya65! We certainly hate that your refrigerator is not cooling properly. Your doors may have been left slightly open by a product. This could be from your refrigerator not being leveled back. Make sure refrigerator is level side to side and tilted about ¼ inches back allowing your doors to close. Keep food and containers from blocking the door closing. Hope this helps! -Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Very Satisfied for the price!
on September 24, 2016
Posted by: Prairiewind
from Cheyenne Wy
[This review was collected as part of a promotion.] I am very satisfied so far with this fridge, I have had it a little over a month.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Perfect for the garage. Low energy cost
on September 24, 2016
Posted by: Marietta
from Arizona, United States
[This review was collected as part of a promotion.] This works perfect for our use as a second frig. It gets very hot here in Arizona and this frig handles it just fine in my garage.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great Fridge, Great Value
on September 24, 2016
Posted by: Lori0404
from Champion, PA, United States
[This review was collected as part of a promotion.] We bought this model to replace the refrigerator in the garage that broke. It is a great refrigerator at a great price.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great value
on September 25, 2016
Posted by: Tg57
from McLeansville, NC, United States
[This review was collected as part of a promotion.] We bought this refrigerator to replace an old, watt-guzzling garage fridge.
Great unit at a great price, and I can already see a benefit in the power bill.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Frigidaire-FFTR1814QW Refrigerator
on September 26, 2016
Posted by: Tik74
from Baraboo, WI
[This review was collected as part of a promotion.] The fridge is nice however, the seal around the door pulls off as soon as I open the door.
I would recommend this to a friend!
Response from frigidaire.comBy RuthSocial MediaOctober 7, 2016
Thank you for choosing to become part of the Frigidaire family, Tik74! With your gasket is pulling out of the channel, I have some things for you to try:
1) Clean the gasket with a wet soapy cloth, then rinse and dry.
2) Feed the gasket back into the retaining channel, ensuring the gasket is secure all around the door.
If the gasket is fully seated in the retaining channel, but still doesn’t not seal completely, use a hair dryer to carefully heat the gasket while the door is closed. Be careful not to damage the interior door panel or gasket by applying too much heat!
If gasket seal is still open after you have done these steps, flip the gasket 180 degrees:
1) Completely remove the gasket from the retaining channel around the door edge.
2) Rotate the gasket half a turn (180 degrees).
3) Reinstall the gasket by inserting the corners first into the retaining channel (kind of like a popular plastic storage bag that zips to lock).
4) Work the gasket towards the middle, ensuring that it is fully seated in the retaining channel.
I hope this has helped! If you have any questions, do not hesitate to reconnect with us directly, we are here to help. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Very Nice
on September 26, 2016
Posted by: TedJudy
from Delray Beach, FL 33444, United States
[This review was collected as part of a promotion.] We purchased this for our lunchroom in our office. It is perfect for our needs.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on September 26, 2016
Posted by: Bonita1227
from Carrollton Georgia
[This review was collected as part of a promotion.] I so happy with my product. Have already recommended it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
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