Jackey23, so sorry to hear about your ice cream experience with your refrigerator. Ice cream composition plays a role in its tendency to freeze; ice creams with higher water content may freeze at warmer temperatures than those with higher fat and sugar content. I would suggest storing your frozen goodies in the rear of the freezer compartment on the bottom (cold air sinks) where there is less air flow. As for the freezer door not closing well, I have some things for you to check: Ensure that the doors are fully closed and nothing is preventing it from closing. Do a visual inspection of the door gasket, making sure it is fully seated in the retaining channel. Look for open areas between the gasket and the body of the cabinet. If your gasket is pulling out of the channel:
1) Clean the gasket with a wet soapy cloth, then rinse and dry.
2) Feed the gasket back into the retaining channel, ensuring the gasket is secure all around the door.
If the gasket is fully seated in the retaining channel, but still doesn’t not seal completely, use a hair dryer to carefully heat the gasket while the door is closed. Be careful not to damage the interior door panel or gasket by applying too much heat!
If gasket seal is still open after you have done these steps, flip the gasket 180 degrees:
1) Completely remove the gasket from the retaining channel around the door edge.
2) Rotate the gasket half a turn (180 degrees).
3) Reinstall the gasket by inserting the corners first into the retaining channel (kind of like a popular plastic storage bag that zips to lock).
4) Work the gasket towards the middle, ensuring that it is fully seated in the retaining channel.
I hope this has helped! If you have any questions, do not hesitate to reconnect with us directly, we are here to help. Your friendly Frigidaire lady, Ruth