Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
3
Our Garage Regrigerator
on September 19, 2017
Posted by: PapaJohn
from Tampa FL
[This review was collected as part of a promotion.] I am a little disappointed. the racks are not condusive to hold cans or bottled beverages, but it does keep a nice temperature.
We are waiting for a service man to fix the frost issue on the door of the freezer. We have had it since the 2nd day it was installed.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, September 21, 2017
Hey PapaJohn! Thank you for taking the time to share your thoughts with us regarding your refrigerator. I am sorry to learn that you are experiencing frost in the freezer section of your refrigerator. Please let us know if you or the service provider should have any questions or concerns. Thank you, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
4
Perfect second refrigerator
on September 20, 2017
Posted by: cpmccoy
from Rochester, MN, United States
[This review was collected as part of a promotion.] Purchased to be a second refrigerator, and it is perfect for the role - no fancy features or unnecessary frills. It keeps food cold, and that is all it promises to do. The freezer shelf took effect to reposition, but is solid. After adjusting the feet, the door swings closed as it should and closes tightly.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Frost build up problem...........
on September 27, 2017
Posted by: rottenspot
[This review was collected as part of a promotion.] Major issue with frost build up in the freezer, first around door seals and then though out the box.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, September 29, 2017
Hey Rottenspot, thank you for sharing your review. You can also double check your door seals. To do this place a dollar bill between the body of your refrigerator and close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet double check to see if the door is being blocked by anything stopping it from closing it. If nothing is stopping the door from closing then your door gasket may need to be replaced. Hope this helps!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not a good buy for us.
on October 2, 2017
Posted by: Todd Greene
We are on our second model of this refrigerator and the freezer hasn't sealed properly on either one. The seals are warped and the magnets don't firmly seal. This is preventing the freezer door from closing. There is frost building up in the freezer. This must be a problem with this model. I don't know if we'll go for a third try.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, October 4, 2017
Oh no, Todd Greene! I hate to hear that you are having trouble with your door seal. We will be happy to schedule a service appointment for you to have this resolved. Please reach out to us directly at 1-800-374-4432. ~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good appliance
on October 3, 2017
Posted by: Dave911
from Brooklyn, NY, United States
I bought this approx. one month ago and...so far so good. Plenty of space and ease of use.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Quality is extremely bad!
on October 5, 2017
Posted by: Lindi
from North, VA, United States
My new was down in one month! After fixing, it was down in14 days, and then never works!!!! How bad it can be!
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
none
on October 8, 2017
Posted by: Gvip
A little concerned with the slight tapping noise from the compressor.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Don't do it
on October 11, 2017
Posted by: FridgeBroke
I had already made a call to return this within a week of having it. It makes loud popping noises, the motor is noisy, and there are icicles forming inside around the freezer door. Freezer door also does not easily shut when you swing it closed. I have to always make sure it has closed. I am disappointed and going with another brand.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com