Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
2
Hard to get repaired
on May 20, 2016
Posted by: unhappy jack
Bought this in March 2016, this is May and still cannot get ice-maker repaired, which did not work after set-up. (I had professional install)
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, May 27, 2016
Hey Unhappy Jack, sorry to hear that you are having problems with your ice maker. Have you had service out to assess the appliance? If you are still requiring assistance, please contact us directly at SocialCare@Frigidaire.com. Thank you, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
1
refrigerator
on June 9, 2016
Posted by: pennsygirl
from Chesapeake, VA, United States
Purchased this refrigerator on 4/25 delivered 4/27. worked for a few hours then quit working and light inside would not light up with opening the door. Since then it cuts off frequently and food in freezer thaws out. Repairman came and ordered a circuit board. Its been over a week and still not fixed. Cont. to cut off and not run frequently.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, June 27, 2016
Thanks for sharing your recent experience with your refrigerator, pennsygirl. Please look forward to my email communication to you shortly. Respectfully, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not happy
on June 15, 2016
Posted by: RYKP
from Waukesha, WI, United States
Had service guy out first month due to freezer frost and leak. Replaced drain hose so doesn't leak anymore but still frost. Crisper drawers are half the size of my old one- never thought to look at that. Should've done more shopping.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Freezer is Inconsistent
on June 16, 2016
Posted by: libby13
from Fredericksburg, VA, United States
Freezer ranges from 2-12 degrees. Wouldn't buy again.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, July 6, 2016
I hate to hear about your recent experience with the freezer section of your refrigerator, libby13. After reviewing your account, it appears that Colonial Repair was able to resolve your concerns. Please feel free to reconnect with us directly should you have any other product questions or concerns. Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
2
There is a problem
on June 26, 2016
Posted by: pitbull
from Murphy, NC, United States
The seal at the bottom of the freezer is leaking and there is ice on the bottom of the door. When door is opened, this leaks out onto the floor and there is a mess to clean up. I am NOT a happy camper.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, July 8, 2016
Oh no, pitbull! I can only imagine how frustrating this matter has been for you. After review of your account, my records indicate that J&J Appliances was able to resolve your concerns. Please feel free to reconnect with us directly should you have any other product questions or concerns. Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great space!
on July 21, 2016
Posted by: KrisMennel
from Indianapolis, IN, United States
My husband and I needed a new refrigerator and we chose this one because of how much space it had inside. It's very easy to keep clean and did amazing at getting cold when we first plugged it in!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Icemaker doesn't work.
on August 14, 2016
Posted by: Coper
from Santa Cruz, CA, United States
I bought this product that is the unit in my new motorhome. The icemaker doesn't work and the condensation drain leaked inside the refrigerator.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 25, 2016
Coper, we are sorry to hear about your experience with your refrigerator in your motor home. For your no ice matter I have some things for you to check. Has the refrigerator been running for at least 24 hours? Is the water supply connected to the refrigerator? Is the water supply turned on? Check to make sure the ice maker wiring harness is plugged into the connector at the rear of the ice maker. Is the wire signal arm in the down position? Water pressure is a factor that can’t be ignored either, it has to be between 30-100 PSI. Is your motor home capable of providing that pressure? Please reach out to us directly about the condensation drain, so we can research a resolution. Warm regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
lots of storage space in the door shelves
on August 22, 2016
Posted by: brfjohnson
from Collins, GA, United States
I bought this about three months ago and so far it has been a great product. The freezer has a lot of room for storage and so do the door shelves. I have a small kitchen and thought this might take up a lot of space, but it does not. It's great. I'm loving it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com