Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
2
Refriderater
on February 16, 2016
Posted by: Luann
from Michigan, United States
I brought this 3 months ago. N the freezer on it doesn't keep the food frozen. N ice cream does not stay frozen.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Theresa, Online Outreach Specialist, February 25, 2016
Hello Luann! Have you tried adjusting your temperature to a colder setting? If not, please try a colder selection and allow 24 hours for stabilization. If you have any additional questions, please feel free to contact us directly. Kindly, Theresa
Written by a customer while visiting frigidaire.com
Customer Rating
4
Like the baskets in the chest freezer
on February 22, 2016
Posted by: ann forshee
from jacksonville, fl
Needed a chest freezer with ample room and they are hard to find. Your product met all of our requirements in a freezer especially the baskets.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Very disappointing...both product and company
on February 23, 2016
Posted by: SShirley
from Texas
This is my second Frigidaire kitchen appliance, have had no issues with my electric stove. However, have had this refrigerator less than a month and not cooling properly. At the coldest setting, averages around 39*. Had repair (Electrolux) scheduled for yesterday morning 8-12, but they called at 10:00 and said their tech did not show and I'd have to re-schedule. Not my primary residence, so repair will be two weeks out. Lost time, lost food and lost confidence.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, February 29, 2016
Hello SShirley. We greatly appreciate you taking your time to share your experience with us. However, we do regret to hear that you have had delays in your service appointment. Should you have any further delays in your service appointment please contact us directly at SocialCare@Frigidaire.com. Kindest Regards, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Built better than all other appliances.
on February 24, 2016
Posted by: HTPRobin
from Joppa, Md.
I purchase hundreds of appliances for my rental complex and Frigidaire
is by fare a better product than any other appliances out there.
is by fare a better product than any other appliances out there.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
NICE LOOKING.
on February 24, 2016
Posted by: WAYNE REEVES
from FORT WAYNE. IN
GOOD FIT FOR MY BASEMENT EXTRA REFRIGERATOR. I AM HAPPY WITH IT.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great buy
on February 24, 2016
Posted by: andrews
from Inman, SC
We bought our refrigerator a while back and love it. It is exactly what we needed and is spacious enough for us. Love it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Ms
on March 14, 2016
Posted by: MBECKLUND55
from Clearwater, FL, United States
I bought this refrigerator a month ago and am amazed at how loud the motor is. I thought it was defective but after reading other reviews I find that everyone is complaining about the loudness. also I have had to adjust both the freezer and refrigerator to the coldest setting to get the soda cold at all.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, March 23, 2016
Hello there, MBECKLUND55.
I am so pleased that you decided to become part of our Frigidaire family by purchasing our top freezer refrigerator for your home. I certainly appreciate you sharing your important quality and design concerns. I would like to connect with you personally to review your concerns and answer any questions you might have. Please look for my email to you. I look forward to your response. Best, Derrick
I am so pleased that you decided to become part of our Frigidaire family by purchasing our top freezer refrigerator for your home. I certainly appreciate you sharing your important quality and design concerns. I would like to connect with you personally to review your concerns and answer any questions you might have. Please look for my email to you. I look forward to your response. Best, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 18, 2016
Posted by: catfish
from Indpls, Indiana, United States
We really enjoying the space . Made an excellent choice and for the money. Great
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com