Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
1
Lemon!!!!
on September 16, 2015
Posted by: yarntails
from Lakeview, OR, United States
I hate this refrigerator. I have had the appliance repair people out numerous times and it's never been right. At the highest setting it won't go below 37 degrees. It usually sits at 40 degrees.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Very loud
on September 16, 2015
Posted by: JCB300270
from McCormick County, SC, United States
I bought this to replace a 25 year old Frigidaire in the lake house. The old one was a dream, never any trouble what-so-ever, and very quiet. This new one is very loud and makes odd noises throughout the day and night. It works, plenty of room, and I like the way it looks. I have to say, though this is a good functional unit, I would not have bought it had I of known about the amount of noise it makes.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, September 28, 2015
Hi JCB300270. Thank you for your time and recent business with us! We greatly appreciate your loyalty to the Frigidaire brand. Your new, high-efficiency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. You can learn more about these sounds by reviewing the section on page 19 of your owner's manual. Should you need additional assistance, please call us directly. Best Regards –
Written by a customer while visiting frigidaire.com
Customer Rating
3
Warranty replacement for unrepairable one
on September 17, 2015
Posted by: Gol4
from North Dakota, United States
This fridge was a warranty replacement for an almost identical one that was unrepairable. Original fridge made it only a year and half before it quite working so crossing my fingers and hoping this one will be a LONG term replacement.
I would recommend this to a friend!
Response from frigidaire.comBy Derrick , Online Outreach Representative , October 1, 2015
Hi, Gol4! Thank you for your time and comments. I’m happy to hear our Frigidaire Specialists were able to assist with a replacement. Please contact us directly for any further assistance. Thanks for your continue support of the Frigidaire Brand. –Best Regards
Written by a customer while visiting frigidaire.com
Customer Rating
1
on September 18, 2015
Posted by: Djackson313
from Stanley NC
Would not get below 42 degrees, I returned it.Got another brand.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product.
on September 29, 2015
Posted by: Fariwood
from Carmichael, CA, United States
Refrigerator works great, everything is working properly. Pleased with this product.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Noisiest refrigerator I have ever encountered
on October 1, 2015
Posted by: Housewife in the BC
from Bergen County, NJ, United States
I bought this when my old refrigerator died - was looking for something that would fit in the existing spot. When it was delivered the gentleman, commenting on the noise, said "it just has to chill down." And the manual explains it will be nosey due to the cheap insulation. Well, in a month I think it has gotten noiser! Can't have a conversation in the kitchen when its banging and whirling
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire to the Rescue!
on October 9, 2015
Posted by: Miss Esther
from Sun City West, AZ
We came to our AZ home after being away for a month. A horrible smell greeted us!
Rotton food--unbelievable mess! Only remedy--a quick trip for a new Frigidaire
We met a friendly salesperson and rapidly purchased our sparkling new, fantastic,quick-cold, white, wonder-worker! And, guess what! They delivered it the NEXT MORNING! Took away the old one, and we LOVE it.
Rotton food--unbelievable mess! Only remedy--a quick trip for a new Frigidaire
We met a friendly salesperson and rapidly purchased our sparkling new, fantastic,quick-cold, white, wonder-worker! And, guess what! They delivered it the NEXT MORNING! Took away the old one, and we LOVE it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Poor temperature control
on October 15, 2015
Posted by: Capper
from St. Louis County, MO, United States
Freezer is not consistently running at cold temperature. Had to call for service. Controller is to be replaced tomorrow. Noticed when ice cream was not hard. Using digital/wireless thermometer found freezer to vary up and down about 10-12 degrees. It is currently running at 5F at coldest freezer temp setting and cold refrigerator setting.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, October 28, 2015
Hi, Capper! Thank you for taking a moment to share your thoughts and concerns on our Frigidaire Top Freezer Refrigerator. We appreciate your feedback and comments. Your feedback plays a very essential part in Frigidaire’s strive to be the best home appliance company in North America. I am confident our authorized service provider will resolve your freezers temperature inconsistencies. Please contact us directly if we can be of any further assistance. Thanks again, for choosing the Frigidaire Brand family. –Kindly
Written by a customer while visiting frigidaire.com