Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
1
Disappointed...
on May 23, 2015
Posted by: Erik
from Minneapolis, MN
Bought a month ago, it's loud with various noises. It also has a drip in the interior of fridge from the defrost hose assembly - technician was out the first week of ownership and found a kink in the hose, replaced it but it continues to drip/leak so we have a bowl on the shelf to catch the water. We are waiting for more parts to arrive but until then very disappointed.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Theresa, Online Outreach Specialist , June 22, 2015
Hey Erik! I want to personally thank you for sharing your important quality and design concerns. Your voice matters to us as we constantly strive to be the best home appliance company in North America. We have reached out to you personally to review your concerns and answer any questions you might have regarding your refrigerator concerns. I look forward to your response. Thank you again, Theresa Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
1
affordable and good features
on May 23, 2015
Posted by: Ricci
from Somerville, TX, United States
I have had to have it replaced once the first week then the replacement needed to have the freezer door replaced(damaged) now I have a repair man coming 5/28/15,
I have icicles 1-2" hanging in my freezer, it has been a pain to say the least but the customer service dept. is helpful and friendly and has made it bearable.
I have icicles 1-2" hanging in my freezer, it has been a pain to say the least but the customer service dept. is helpful and friendly and has made it bearable.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Theresa, Online Outreach Specialist , June 26, 2015
Hi Ricci! Thank you for sharing your feedback. We ask that if you have any remaining questions or concerns with icicles in your freezer, please contact us directly. Kindest regards –
Written by a customer while visiting frigidaire.com
Customer Rating
2
it is roomy inside
on May 26, 2015
Posted by: Deana
from Louisville, Ky
I bought this refrigerator about two months ago. First week I started seeing water in my frigerator. Than realized it was coming from the top. Called Frigidaire and the sent someone out to look at it a week later. Repair man told me that Frigidaire knew about the problem and had a kit to fix it. Kit had to be ordered. Two weeks later supposely it was fixed but it is not fixed. I still find water in my refrigerator caused supposely by when the freezer defrost. I am not happy with this product. I think they should replace it all together because i am having too many problems with it.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Theresa, Online Outreach Specialist , June 26, 2015
Hello Deana! We want to personally thank you for sharing your important quality and design feedback. Your voice and suggestions matter to us as we constantly strive to be the best home appliance company in North America. We ask that if you have any remaining questions or concerns, please contact us directly. Kindest regards –
Written by a customer while visiting frigidaire.com
Customer Rating
5
works great
on May 29, 2015
Posted by: fiveblue55
Tons of space in this frig. Easy to get in & out of.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
gets the job done
on May 29, 2015
Posted by: Anonymous
from Akron, OH, United States
it's the same exterior size of our old fridge, but the interior storage space is smaller.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
great basic frig
on June 3, 2015
Posted by: dawnie
from Northampton, PA, United States
i bought this frig appx 1 month ago. It initially needed the rubber seal on the freezer fixed and frigidaire was wonderful. they sent someone out free of charge who fixed it within 2 days of purchase. great product for the money
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
I like that I can keep it in my garage
on June 5, 2015
Posted by: JJMa
from LI, NY
I bought this so I don't have to worry about the cold or heat for the garage
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
OMG it's so LOUD
on June 22, 2015
Posted by: Ncis863
from Winter Haven, FL, United States
I bought this refrigerator about 2 1/2 months ago. I have had 2 repair company's out because of the noises it makes. It gurgles, hums and makes noises I can hear in the other room. I was told that was normal. If I would have known, I probably wouldn't have bought it. It does cool great but noisy.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com