Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
1
Lasted less than a week.
on August 13, 2021
Posted by: Dissatisfied_
[This review was collected as part of a promotion.] This refrigerator worked great for about a week. Then we lost power for less than a day. When power came back on, the freezer worked just fine, but the refrigerator only got down to about 60 degrees Fahrenheit, even after 24 hours running non-stop. Would not recommend. Bad product; will never buy Fridgidaire again.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, August 16, 2021
Hello there! Thanks for reaching out! We always want to know when one of our owners needs help. I see that you reached out and we were able to work with you to get a technician out to assess the unit. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great product, poor assembly ethics
on August 16, 2021
Posted by: Andrew K
This refrigerator offers exactly what I need. It freezes and refrigerates very well. I like the way it looks and the exterior texture is also pleasant to a touch. The only problem is how my unit was assembled. When I first connected it and compressor started working it made a rattling sound. Turned out one copper tube was touching another copper tube coming out of compressor. After bending one tube slightly to add a 3/8" clearance the noise was gone. Second, evaporator radiator was not seated as deep as it should had been during assembly. As a result, cover inside the freezer with the fan on the back presses hard against it, and bulges out such that freezer shelf presses very hard against the freezer back cover. With all these components touching each other when fan inside the freezer spins vibration propagates through multiple components making the unit noticeably noisy.
Written by a customer while visiting frigidaire.com