Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
1
Matthew Zdych
on March 23, 2021
Posted by: Matt1976
[This review was collected as part of a promotion.] this does not work . freezer will not go below 45 degrees on the coldest level setting. we have tried several times to contact Frigidaire with no luck. will most likely be put at the curb for our next garbage pick.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, March 29, 2021
We truly apologize for your experience, Matt1976. As we never want to see our family members unhappy with their appliance. We understand how important a refrigerator is to the family. We want to get things turned around quickly. While records show you have a service appointment scheduled for April 1st, we would love to provide you with some tip to try before they come. Please check out this short video https://youtu.be/ujrLrJj0aDo regarding the temperatures. -R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works great
on March 24, 2021
Posted by: DMQ2
[This review was collected as part of a promotion.] Bought this a few weeks ago. The door squeaks when opened, otherwise it works.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not working in the Garage well
on March 24, 2021
Posted by: Kris703
[This review was collected as part of a promotion.] Got this unit almost 1 year ago and placed it my garage. The fridge part is working as expected but the top freezer has stopped working altogether.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, March 30, 2021
Thank you so much for sharing your experience with us, and we certainly don’t want you to continue having any trouble with your freezer. When you install this refrigerator in a garage or other unheated area, you may experience freezer temperature problems during the winter months when temperatures dip below 55° F. This could explain the issue you’re currently having, but we’d definitely like to keep the conversation going to learn more! So, connect with us via Live Chat on our website or through our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST when you have a moment. We’re looking forward to hearing from you! – Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good size for single person
on March 24, 2021
Posted by: NRBH
[This review was collected as part of a promotion.] This is a good size for a single person but has enough room to entertain.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what I needed
on March 25, 2021
Posted by: NannaB
[This review was collected as part of a promotion.] Working out well.
Only struggle was getting used freezer adjustable shelf
Only struggle was getting used freezer adjustable shelf
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious!
on March 25, 2021
Posted by: Klh2929
[This review was collected as part of a promotion.] Our old one gave out so this was within our budget and we completely love it
Written by a customer while visiting frigidaire.com
Customer Rating
5
Basic
on March 25, 2021
Posted by: Cindybee
[This review was collected as part of a promotion.] Fridge is working well. Keeping food cold or frozen. There was no cover for light inside the fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great price and features
on March 25, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] We bought this for our second fridge that is placed in garage. Overall, it does a great job and fits our needs.
Written by a customer while visiting frigidaire.com