Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
3
Freezer will not cool below 20
on March 18, 2021
Posted by: Don81
[This review was collected as part of a promotion.] We brought this refrigerator about 2 months ago because we had a prior one for 15 years and it worked well
We have all Frigidaire appliances in our home and this is the only one we are unhappy with
We have all Frigidaire appliances in our home and this is the only one we are unhappy with
Response from frigidaire.comBy Bianca, Online Outreach Specialist , March 25, 2021
Hello, Don81! We are not pleased to know you are not happy with your refrigerator. To better assist, we would like to know where the unit is located and the temperature setting. When you have a moment, please join us on a live chat on Frigidaire.com.
Bianca
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for our needs
on March 18, 2021
Posted by: Patti30
[This review was collected as part of a promotion.] Very happy with our purchase. Perfect size for our lower level
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious
on March 18, 2021
Posted by: EO Lis
[This review was collected as part of a promotion.] My old refrigerator gave out on us and we decided on this one. Way more spacious than we expected!!!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good Size but there's problems!
on March 18, 2021
Posted by: Rreckie2
Purchased 5 wks ago...kept lowering freezer temp cause ice kept building up in one spot.
Repair person scheduled next week. I was told by a friend that the gasket needs to be
replaced to make a good seal....hope the repair person thinks the same. Will update after the repair.
Repair person scheduled next week. I was told by a friend that the gasket needs to be
replaced to make a good seal....hope the repair person thinks the same. Will update after the repair.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, March 24, 2021
Hello, Rreckie2. We feel terrible to learn you’re having this experience. We see that you were able to connect with your service provider, and you’re working with them to get this matter taking care of. Please don’t hesitate to reach out to us via chat should you need anything. Thanks again for sharing your story and for making us part of your household! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Refrigerator
on March 19, 2021
Posted by: FridgeQueen
[This review was collected as part of a promotion.] I love my fridge. It’s simple, functional, and very practical.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works great and is quiet.
on March 19, 2021
Posted by: eddiebud
[This review was collected as part of a promotion.] This is a nice basic refrigerator,I like the old fashion racks because of the better air flow an d clean look.Thus far, the unit has been quiet and does a very good job of freezing foods.The ice maker has also worked very well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful fridge
on March 19, 2021
Posted by: Attytude
[This review was collected as part of a promotion.] Perfect size for a second fridge. Fits great in my laundry room
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy Installation + Temperature Control
on March 20, 2021
Posted by: FloridaCustomer
[This review was collected as part of a promotion.] Bought this about a month ago and have had no problems. Easy leveling. Good door seals. Simple controls. Hope to get twenty years out of this unit like we did with the fridge it replaced.
Written by a customer while visiting frigidaire.com