Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
Great Economical Fridge
on March 14, 2021
Posted by: Turftony
[This review was collected as part of a promotion.] We needed a fridge for our garage, and we didn’t want anyone’s headache so we decided to look for an economical option. This fridge was the perfect choice! We hope it stands the test of time as it is only a few weeks old; however as of now we are very happy with it. It’s quite and keeps everything cold and frozen, exactly what you would buy it for. Very happy with our purchase
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good so far
on March 14, 2021
Posted by: MJBKR
[This review was collected as part of a promotion.] We've had this for a few weeks now and seems to be exactly as advertised. Happy so far.
Written by a customer while visiting frigidaire.com
Customer Rating
1
No longer cooling
on March 14, 2021
Posted by: GuinnyK
[This review was collected as part of a promotion.] We bought an extra fridge as part of the pandemic food stocking panic (no one is perfect, and we never took more toilet paper than we would need for the week). It felt like one of our better ideas, but one year later the box won’t freeze anymore. Very disappointing.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, March 18, 2021
Hi, GuinnyK. Thank you for sharing your experience with us. We feel bad to hear about the issue with your refrigerator. If you have your unit in a garage or unheated area, your model requires a garage heater kit, part number 5303918301 to help maintain your refrigerator’s temperature during the winter months. Your retailer/dealer should be able to provide this kit for you. If not, feel free to reach out to us via chat, so we can see how best to help! Thanks again for joining the Frigidaire Family during these extraordinary times! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what I needed!
on March 14, 2021
Posted by: Georgia1
[This review was collected as part of a promotion.] I needed an extra refrigerator that didn't have any fancy features. I have always loved Frigidaire and was glad to find one that was large enough but in my price range for an extra refrigerator to hold my garden produce and other extras.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible product buy a cooler its less problems
on March 14, 2021
Posted by: Buy A Cooler
I bought this refrigerator on 12/7/2020 today is 3/14/2021 and it doesn't work. At first everything seemed to work but the freezer was a little warm so I made the adjustment per the manual and then the freezer iced up and the unit would not defrost so now the freezer is cold and the refrigerator part is warm. So I made another adjustment and I am waiting for a service person to call me back and to see if the warranty covers the repairs. I had Kenmore before for 22 years and never had an issue with it, I should repaired that one as for the money I paid for a new one did me no good. More to come.
Response from frigidaire.comBy Briana, Online Outreach Specialist, March 19, 2021
Hello, Valued Consumer! Thank you for your review. We are sorry to hear that you have not had the best experience with your refrigerator. We understand that you are awaiting service. We are here should you need further assistance. Connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST. -Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly What My Kitchen Needed
on March 14, 2021
Posted by: Kevinbrothers12
[This review was collected as part of a promotion.] I love this fridge. Matches my stove and has plenty of room for everybody’s groceries!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Has all the bells and whistles
on March 15, 2021
Posted by: Trigger 123
[This review was collected as part of a promotion.] Proud and happy with the product i purchased. Would recommend this product to anyone
Written by a customer while visiting frigidaire.com
Customer Rating
3
needs another shelf
on March 15, 2021
Posted by: me61
[This review was collected as part of a promotion.] a bit noisy. got louder after a few day's could have used another shelf in it alot of wasted space.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 22, 2021
Hi, Me61!
Thanks for sharing your experience! If you're noticing any increasing noise in your fridge, make sure that it is leveled properly and both front feet are firmly on the floor. The following video should help you identify normal operating sounds: https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/Top-Mount-Refrigerator-Noises/. Feel free to reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST if you need any additional assistance!
Best,
Ashton
Thanks for sharing your experience! If you're noticing any increasing noise in your fridge, make sure that it is leveled properly and both front feet are firmly on the floor. The following video should help you identify normal operating sounds: https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/Top-Mount-Refrigerator-Noises/. Feel free to reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST if you need any additional assistance!
Best,
Ashton
Written by a customer while visiting frigidaire.com