Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
1
Stop working within 7months
on March 4, 2021
Posted by: 1205tina
We bought in may 2020 and by December freezer stop working spoiling all the food and by Jan bottom fridge keep things at room temperature instead of keep it cool.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, March 9, 2021
Hello, 1205tina!
Thank you for reaching out to us. We're sorry to hear of the cooling issues that you're experiencing with the refrigerator. This is not what we would want for you, and we would like to help. Please be on the lookout for an email from us. For immediate assistance, please chat with us online at Frigidaire.com or contact by phone 1-800-374-4432 Monday-Friday, 8:30am-8:00pm EST. -Katrina
Thank you for reaching out to us. We're sorry to hear of the cooling issues that you're experiencing with the refrigerator. This is not what we would want for you, and we would like to help. Please be on the lookout for an email from us. For immediate assistance, please chat with us online at Frigidaire.com or contact by phone 1-800-374-4432 Monday-Friday, 8:30am-8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just perfect
on March 5, 2021
Posted by: Eamarille
[This review was collected as part of a promotion.] My old fridge went out over the week, I just needed a fridge right away with very little fuss. I bought this one in the middle of the texas freeze and it was perfect. I know it said give it 24 hours to get to temp, but I figured with the freezing temps, it wouldn't matter if I waited. The fridge has been a god send.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Appliance
on March 6, 2021
Posted by: Alan68
[This review was collected as part of a promotion.] I have two frigidaire a gas stove 1 for me and the other for my tenant. I decided last month and bought this 18 cubic feet frigidaire refrigerator to replaced my tenant old refrigerator. I am very happy with my decision
Written by a customer while visiting frigidaire.com
Customer Rating
3
To small
on March 6, 2021
Posted by: Cnagirl
[This review was collected as part of a promotion.] I like it but it is small compared to my old one . I wish it had been bigger. It looked bigger , otherwise it us good . It works great !
Response from frigidaire.comBy Bianca, Online Outreach Specialist , March 12, 2021
Hello, Cnagirl! We are happy to know the refrigerator is working well for you except for your concerns regarding size. We hope to be able to better serve your needs in the future. Don't hesitate to reach out to us if you should need anything.
-Bianca
-Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works as expected.
on March 6, 2021
Posted by: Gram2Five
[This review was collected as part of a promotion.] This was to replace a 2nd refrigerator that we use for beverages and extra freezer space. Works very well!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator/Freezer for the garage
on March 6, 2021
Posted by: JDWEST80
[This review was collected as part of a promotion.] We bought a new house last August and we needed a dependable refrigerator for the garage and we have been very pleased with our decision to get this Frigidaire.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cooling well in space provided.
on March 8, 2021
Posted by: DBDB
[This review was collected as part of a promotion.] Few weeks old and functions well. No issues. Well worth price.
Written by a customer while visiting frigidaire.com
Customer Rating
3
You get what you pay for
on March 8, 2021
Posted by: SLRounsley
[This review was collected as part of a promotion.] The doors seal was not tight so I added a material to expand it. The back right panel in the back of the freezer is not tight and bent. See photos
Response from frigidaire.comBy Corletta , Outreach Social Specialist, March 15, 2021
Hi SLRounsley, Thanks for reaching out to us. We are not happy to learn that you are experiencing issues with your door not closing properly. We’d love to learn more and see how best to resolve your concerns. Please be on the lookout for an email from us. ~Corletta
Written by a customer while visiting frigidaire.com