Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
Works great
on January 14, 2021
Posted by: Alanag78
[This review was collected as part of a promotion.] Came brand new in our new home. Love the look style and convenient storage.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Veggie crispers
on January 14, 2021
Posted by: Kimba7
[This review was collected as part of a promotion.] My fruit and veggies are staying very fresh in the crispers very happy with the fridge overall
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not working after 6 months
on January 14, 2021
Posted by: NoHelpfromFrigidaire
Freezer quit working after 6 months. Doesn't completely freeze items.
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , January 19, 2021
Hello, Valued Customer! Thank you for taking the time to provide us with your feedback. We are saddened to learn that you are having issues with the unit. We would be glad to see what we can do to help. If your freezer is not freezing, try adjusting your freezer to a colder setting. Allow 24 hours for adjustment. Also, check that food is not covering the vents and that the door is fully closing. If your unit does not properly start freezing, you may need a service provider out to diagnose. Please connect with us via Live Chat at Frigidaire.com or by phone at (800) 374-4432 so we can assist. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works great and spacious
on January 14, 2021
Posted by: Liz28
[This review was collected as part of a promotion.] This was purchased to replace a very old one and it’s very spacious. Really like how much you can fit in the doors
Written by a customer while visiting frigidaire.com
Customer Rating
4
Classic fridge
on January 14, 2021
Posted by: Rocky Mountain Garlic
[This review was collected as part of a promotion.] We got this about a year ago and has worked fine. We have had some issues with things on the top shelf freezing.
Written by a customer while visiting frigidaire.com
Customer Rating
2
evaporator fan ,shelf in freezer
on January 14, 2021
Posted by: bigman 702
[This review was collected as part of a promotion.] evap fan noisy wake the dead!! Can not change shelf height in freezer !
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, February 13, 2021
Hi Bigman 702.
We apologize for any inconvenience these listed concerns have caused you. You are correct, the freezer shelf is fixed which prevents adjusting. However, the evaporator fan should not as disruptive as you have described. When you have a moment, please connect with our team so we can work on a resolution for you.
Our customer service team may be reached via Live Chat on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
We apologize for any inconvenience these listed concerns have caused you. You are correct, the freezer shelf is fixed which prevents adjusting. However, the evaporator fan should not as disruptive as you have described. When you have a moment, please connect with our team so we can work on a resolution for you.
Our customer service team may be reached via Live Chat on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice fridge for the price
on January 15, 2021
Posted by: Mouse11
[This review was collected as part of a promotion.] I purchased this fridge to replace one that was over 20 years old. It is quiet and efficient. It only comes with two shelves which was not enough so I purchased a third shelf.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for apartment
on January 15, 2021
Posted by: HDMan
[This review was collected as part of a promotion.] I needed a new fridge for an apartment that I rent and this Fridgidaire at 18 cu ft was the perfect size at a great price.
Written by a customer while visiting frigidaire.com