Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
Perfect for my needs
on October 12, 2020
Posted by: LisaSweet
[This review was collected as part of a promotion.] I bought this last month and it’s perfect! We were able to switch the door swing to opposite side & it’s perfect for our small area.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great appliance
on October 12, 2020
Posted by: LoganS8
[This review was collected as part of a promotion.] We received our refrigerator after a long delivery wait and living out of a mini fridge, and although it came damaged, it’s a great product!!
Written by a customer while visiting frigidaire.com
Customer Rating
4
A Bargain for the price
on October 12, 2020
Posted by: MrCorvettr
[This review was collected as part of a promotion.] Purchased three weeks ago, Very pleased with this purchase, would recommend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire the next generation
on October 12, 2020
Posted by: fridgpeebs
[This review was collected as part of a promotion.] I bought this knowing Frigidaire is a good product, we had one for over 15 years and it was time to get a newer version. So far it's been good to us.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great value!
on October 12, 2020
Posted by: MikeW1122
[This review was collected as part of a promotion.] Great value for the money! Quality and well built!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very pleased
on October 13, 2020
Posted by: Msparris
[This review was collected as part of a promotion.] I have had it for at least 3 months, Frigidaire has always been my brand. I love your appliances.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on October 13, 2020
Posted by: Bartmgk
[This review was collected as part of a promotion.] We purchased this as a second fridge for our utility room. Great investment
Written by a customer while visiting frigidaire.com
Customer Rating
1
horrible, do you really want to hear about your product?
on October 13, 2020
Posted by: Gram L
I bought this floor model and had son and son in law unload. store deliver was not available. It never worked!
Light and fan is all I ever got. Many timely calls proved fruitless. Talked to Frigidaire and they too did nothing and never returned calls! After 1 month of no cooperation, I finally got someone to come to take the "dead frig" away. Even that process had a no show!
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, October 22, 2020
Hello Gram L.
We deeply apologize for the poor experience you have had with the new refrigerator and for us not returning your call. This is certainly not what we envisioned for you and not what you should have expected. As you have since returned the the appliance to the retailer, we hope to have an opportunity in the future to restore your faith in our brand in the future.
Should you want to contact us in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
We deeply apologize for the poor experience you have had with the new refrigerator and for us not returning your call. This is certainly not what we envisioned for you and not what you should have expected. As you have since returned the the appliance to the retailer, we hope to have an opportunity in the future to restore your faith in our brand in the future.
Should you want to contact us in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com