Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
1
started leaking within 2 months
on August 23, 2020
Posted by: BadRefrigerator
[This review was collected as part of a promotion.] I bought this Refrigerator a little over 2 months ago. It has been leaking into the bottom of the crisper drawers for about 2 months after we bought it. Frigidaire referred me to a company to fix it. My first appointment was for 10 days after I called. The day before the appointment, they canceled for another week. EAZY appliance came in and looked at it and said he did not have the part and would take about 3 more weeks to get it in. As of today, I STILL have a refrigerator that is leaking.. DO NOT BUY A FRIGIDAIRE, DO NOT USE EASY APPLIANCE.
Response from frigidaire.comBy Frigidaire, Online Outreach Specialist, September 22, 2020
Hello BadRefrigerator! We understand your concerns and are sorry to hear that your refrigerator was experiencing leaking issues from early on. I did some research on your account and I see that the service appointment was completed. If this did not resolve your issues, we’re here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Best Regards, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on August 23, 2020
Posted by: Andy73165
[This review was collected as part of a promotion.] We bought this a month ago and happy with it. Recommended!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice fridge but seems to run a lot.
on August 23, 2020
Posted by: Tim in MO
[This review was collected as part of a promotion.] The refrigerator keeps food good and cold as does the freezer I have tried to adjust the freezer setting because I thought 20 degrees was a little too cold I moved the adjuster from recommended to cold and it lowered the temp to zero. So I put it back to recommended. I would have thought when you have 3 settings "cold , recommended, and coldest." the cold setting would have been higher. But all in all it is a good refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Stopped working after a view days.
on August 23, 2020
Posted by: Starsky
I received the fridge, plugged it in to test it, and it worked. I then unplugged it, swapped the doors so it would open the opposite way, moved it into it's spot, plugged it back in. From that point forward, it is only blowing warm air in both the fridge and freezer part. I have tried messing with the temperature settings, unplugging/plugging back in, even tried different outlets. A fridge that is only a few days old shouldn't suddenly stop working, and now I have to have someone come out and look at it.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, September 22, 2020
Hello, Starsky!
Thank you for reaching out to us. We are sorry to hear of the issue with the refrigerator not cooling. We see that you have been in touch with us and service has been scheduled to resolve the cooling issue. If this doesn't resolve your issue, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for reaching out to us. We are sorry to hear of the issue with the refrigerator not cooling. We see that you have been in touch with us and service has been scheduled to resolve the cooling issue. If this doesn't resolve your issue, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ok
on August 23, 2020
Posted by: Ok 20
[This review was collected as part of a promotion.] Well played. Very good and excellent product. Will
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, September 22, 2020
Hello, Ok 20!
Thank you for your feedback. We're glad to hear you’re loving your newly purchased refrigerator. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Remember we’re always available to support you in any way you need via Live Chat on Frigidaire.com. Thanks for being a part of the Frigidaire family! -Katrina
Thank you for your feedback. We're glad to hear you’re loving your newly purchased refrigerator. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Remember we’re always available to support you in any way you need via Live Chat on Frigidaire.com. Thanks for being a part of the Frigidaire family! -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great price for garage refrigerator.
on August 23, 2020
Posted by: CarmenLuff
[This review was collected as part of a promotion.] In place for a month. Works great. No problem with setup and installation
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this fridge
on August 23, 2020
Posted by: Helitrace
[This review was collected as part of a promotion.] We've had this new fridge for about a month now and we absolutely love it. It's not just easy to love since comparing it to the old fridge it has all its drawers, things don't fall out on us when you open the door and it doesn't sound like a table saw when the motor kicks on. But this thing is really spacious and well designed. The use of space inside is perfect and the layout is super functional for us. It's really nice having something in the kitchen that looks nice and works very well. Every time I open the door I'm so grateful we got it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great value and perfect size for our needs
on August 23, 2020
Posted by: Jerry Alan
[This review was collected as part of a promotion.] We replaced a Hotpoint refrigerator and were looking for something about the same size. This model was a much better value and fit perfectly into our space.
Written by a customer while visiting frigidaire.com