Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
Love Frigidaire
on August 18, 2020
Posted by: ChasBaer
[This review was collected as part of a promotion.] We've had it for a month now and it is working perfect. We are using this in our garage. We've also had a Frigidaire upright freezer for over 5 years, and it works perfect with never a problem.
Written by a customer while visiting frigidaire.com
Customer Rating
5
nice and quiet. Keeps everything nice an cold
on August 18, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought this a couple of months ago and love it. Keeps everything nice and cold.
Written by a customer while visiting frigidaire.com
Customer Rating
5
love the look and black color
on August 19, 2020
Posted by: yale
[This review was collected as part of a promotion.] bought in July and installed in our newly renovated garage, black color matches the new epoxy flooring ans performs as well as expected for a new fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not as happy with new model as I was with 20 year old same size model
on August 19, 2020
Posted by: Gordon69
This new model does not offer as many shelving options as my older model. The freezer seems smaller and the fridge larger. While the fridge seems larger, I was only offered two shelves but four positions to install them. It seems like to much thought went into storing tall items and not enough thought went into storing shorter items which require refrigeration after opening.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, September 14, 2020
Hello, Gordon69. We’re sorry to hear the refrigerators shelving has not lived up to expectations. Please know that we make every effort to ensure our consumers have the best experience and your experience does not go unnoticed for continuous improvement with designs. If you need help with anything, don’t hesitate to join us via Live Chat on our website or at our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST. We’ll be happy to help! - Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
1
Doesn’t work
on August 20, 2020
Posted by: Wapbobbi
Bought this and plugged it in, didn’t work. Repair man says no Freon. Now I’m waiting on parts. This is poor.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, September 17, 2020
Hello, Wapbobbi!
Thank you for reaching out to us. We are sorry to hear of the issue with the refrigerator not cooling. We have reviewed and see where service has resolved your concerns. If the issue hasn't been resolved, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for reaching out to us. We are sorry to hear of the issue with the refrigerator not cooling. We have reviewed and see where service has resolved your concerns. If the issue hasn't been resolved, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on August 20, 2020
Posted by: Momhux
[This review was collected as part of a promotion.] This refrigerator has done it's job. My family is very pleased.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious
on August 21, 2020
Posted by: barbwirw89
[This review was collected as part of a promotion.] I bought it almost a month ago and we went shopping and still can't totally fill it, it just looks empty.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Does The Job Perfectly
on August 21, 2020
Posted by: willw
[This review was collected as part of a promotion.] We bought this for our condo rental after the old fridge finally bit the dust. It is working great without any issues so far...
Written by a customer while visiting frigidaire.com