Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
4
Other than the light cover missing, it seems to get really cold.
on April 2, 2021
Posted by: Fogdomedweller
[This review was collected as part of a promotion.] Bought it Tuesday. Bulb quit working Thursday. Wife replaced the bulb. Working for now. I opened the fridge for the first time myself and there was no cover over the light bulb on lower section. Quality control where it was made was lacking.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good, Affordable Refrigerator
on April 3, 2021
Posted by: Tommy Chester
[This review was collected as part of a promotion.] We purchased our Frigidaire 18 Cu. Ft Top Freezer Refrigerator for our small kitchen. It is quiet, works well and fits nicely in our small space. It is a good option if you are looking for something basic and affordable, without all the bells and whistles, like an ice maker or water dispenser. The one thing we miss is a "cheese drawer" under one of the shelves. Hopefully our Frigidaire will serve us well for years to come.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible
on May 1, 2021
Posted by: Eduwiges
It doesn’t keep anything cold .. the doors don’t close well.... my food is spoiling and I’ve only had it for a year. Unfortunately can’t afford to buy a new one so I’m stuck with it.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, May 10, 2021
Hi,Eduwiges!
Thank you for reaching out with your concerns! We're sorry to hear that you're having issues with your fridge! If the doors are not closing properly, this can let warm air in that can affect the food inside. Please ensure that your fridge is properly leveled side-to-side and is tilted 1/4 inch toward the back to allow the doors to swing shut naturally. We would also recommend checking around the door seals for any rips, gaps, or other damage to the gasket that may be causing air leaks. If this issue continues, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Thank you for reaching out with your concerns! We're sorry to hear that you're having issues with your fridge! If the doors are not closing properly, this can let warm air in that can affect the food inside. Please ensure that your fridge is properly leveled side-to-side and is tilted 1/4 inch toward the back to allow the doors to swing shut naturally. We would also recommend checking around the door seals for any rips, gaps, or other damage to the gasket that may be causing air leaks. If this issue continues, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
DO NOT BUY!!!! FREEZER SEAL IS BAD 2ND FRIDGE IN 4 DAYS!!
on June 2, 2021
Posted by: Trish got a lemon
Do not do not do not buy this freezer I am on my second fridge in 1 month freezer seal does not seal due to poorly made corner of freezer body this is an advanced manufacturing quality control problem do not buy! It makes absolutely no sense why they would sell such a situation it seems they have a bunch of refrigerators that are lemons being produced. I'm reading the same exact situation of icicles and frost inability to freeze all over the internet in reviews
Response from frigidaire.comBy Corletta , Outreach Social Specialist, June 4, 2021
Hi there! Thanks for reaching out to us. We’d really like to learn more about what’s happening with your new appliance and see how best to resolve your concerns. Please feel free to chat with us online here or via phone at 800-374-4432 M-F 8:30am – 8:00pm EST. We can work through this one-on-one with you. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
1
eh
on December 10, 2014
Posted by: Irene
This fridge is extremely noisy.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Too loud for indoor use
on December 11, 2014
Posted by: Ron
Nice, basic refrigerator. The compressor is VERY loud; much louder than my other refrigerator. Only buy this if you plan to put it in the garage.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Like the new fridge
on December 15, 2014
Posted by: NB
I do like this new fridge. It is quiet and works well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not Likely
on March 13, 2015
Posted by: JW
It stinks. Very loud and obnoxious
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com