Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
Good
on July 9, 2020
Posted by: Thomas123456
[This review was collected as part of a promotion.] It works like it’s supposed to. I’m happy with it.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Arrived with large dent on left rear corner
on July 9, 2020
Posted by: Uni Freedman
[This review was collected as part of a promotion.] The refrigerator arrived with a large dent. Delivery person said the refrigerator came from the factory dented. The outside metal of this product is VERY thin and easily dented. This product is build with cheap materials. I learned my lesson. Do not buy an appliance online where I cannot examine craftsmanship.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, July 22, 2020
Hi, Uni Freedman!
Thank you for your feedback. We are not happy to learn that the refrigerator was delivered dented. We will be happy to document your feedback for our design teams, in hopes we can better serve your needs in the future! If you need further assistance, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. -Katrina
Thank you for your feedback. We are not happy to learn that the refrigerator was delivered dented. We will be happy to document your feedback for our design teams, in hopes we can better serve your needs in the future! If you need further assistance, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very economical
on July 10, 2020
Posted by: Charlie312
[This review was collected as part of a promotion.] I bought this refrigerator a month ago to replace one that had started failing to cool properly. I am very happy with my new unit and the price was an excellent value.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for our needs
on July 10, 2020
Posted by: TheMillerFamily
[This review was collected as part of a promotion.] We bought this as an extra fridge to keep outside in our garage. Before we had a dorm size fridge and it barely fit a few soft drinks. Now we have plenty of room to store cases of sodas and waters along with extra freezer items that we didn't have room for in our kitchen fridge. We are very pleased with this fridge/freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
What we expected
on July 10, 2020
Posted by: Norm21
[This review was collected as part of a promotion.] We’re so happy with the refrigerator. We bought it for our break room and so glad we did. It’s all we needed.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for what we need
on July 10, 2020
Posted by: Pacuse
[This review was collected as part of a promotion.] This is a second refrigerator for us. No bells and whistles because we just need it to keep drinks and extra food cold. Perfect!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Piece of junk
on July 10, 2020
Posted by: HCTUpset
[This review was collected as part of a promotion.] Frozen 4 times lost product. Piece of junk right out of the box
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 22, 2020
Hello, HCTUpset!
I apologize for any matters you have experienced due to the refrigerator not working properly. I reviewed your file and see the refrigerator was recently repaired. If the service visit didn’t resolve the issue, please reach back out to us for assistance.
Bianca
I apologize for any matters you have experienced due to the refrigerator not working properly. I reviewed your file and see the refrigerator was recently repaired. If the service visit didn’t resolve the issue, please reach back out to us for assistance.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
quiet ·
on July 10, 2020
Posted by: ZK602
[This review was collected as part of a promotion.] i was looking for a quiet ·fridge .. this one fits the bill ..
Written by a customer while visiting frigidaire.com