Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
Perfect for large family as a second fridge.
on June 15, 2020
Posted by: djojmis
[This review was collected as part of a promotion.] We purchased this fridge because our main fridge was broken and needed repair. It replaced a small dorm room-sized fridge. We love the convenience of having the extra space for our family of 6. Our main fridge is repaired now and we appreciate the extra space this fridge offers to limit our trips to the grocery store. We love the top freezer. Our main fridge is a bottom freezer, so we find ourselves using this on for the freezer and storage of large gallon containers of milk and others.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing appliance!
on June 15, 2020
Posted by: Ar18
[This review was collected as part of a promotion.] I bought this last month & it has been amazing! No problems & just the right size for our family.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Decent refrigerator
on June 15, 2020
Posted by: Jim oP
[This review was collected as part of a promotion.] Keeps freezing up on us. Not sure why. Door apparently doesn’t seal properly
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, June 22, 2020
Hello, Jim oP!
Thanks for providing your feedback. We are not pleased to hear you are experiencing issues with your refrigerator. I reviewed your file and see where service was scheduled to address your concerns. If you need further assistance, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. -Katrina
Thanks for providing your feedback. We are not pleased to hear you are experiencing issues with your refrigerator. I reviewed your file and see where service was scheduled to address your concerns. If you need further assistance, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on June 15, 2020
Posted by: Hencyn
[This review was collected as part of a promotion.] My fridge came about a month ago. It’s working great.keeping the frozen foods frozen and our sodas nice and cold.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Okay appliance
on June 16, 2020
Posted by: CoolGigi
[This review was collected as part of a promotion.] It sounds like it is making ice, but it doesn’t have an ice maker!
Response from frigidaire.comBy Bianca, Online Outreach Specialist, June 24, 2020
Hello, CoolGigi!
Thanks for your feedback. Your new, high-efficiency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. Please refer to page 18 in the Use and Care Guide for an explanation of these sounds. If you need additional assistance, please feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Thanks for your feedback. Your new, high-efficiency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. Please refer to page 18 in the Use and Care Guide for an explanation of these sounds. If you need additional assistance, please feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
We are enjoying our new Refrigerator
on June 16, 2020
Posted by: rocks
[This review was collected as part of a promotion.] It fits great in out kitchen. Just the right size for us
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing!!
on June 17, 2020
Posted by: Jamnjet08
[This review was collected as part of a promotion.] Our stove and refrigerator are Frigidaire and we absolutely love them! They work perfectly!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Noisy
on June 17, 2020
Posted by: Tabzy
[This review was collected as part of a promotion.] Makes random noises all day long. Needs a lunch meat drawer.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, June 23, 2020
Hello, Tabzy!
Thank you for your review. We are sorry to hear that you are not pleased with your Frigidaire refrigerator. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your review. We are sorry to hear that you are not pleased with your Frigidaire refrigerator. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com