Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
4
Perfect for what we needed it for
on June 2, 2020
Posted by: Amuni
[This review was collected as part of a promotion.] Works great, We have been wanting a 2nd refrigerator to put in our garage,
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of space
on June 2, 2020
Posted by: Larina
[This review was collected as part of a promotion.] I bought the Frigidaire brand because my last refrigerator was a Frigidaire and it lasted more than 20 years! There is lots of space inside. I wanted it to be big enough to fit a tray of cookies inside. They definitely fit. I love it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on June 2, 2020
Posted by: Pricekids95
[This review was collected as part of a promotion.] Loving this refrigerator good ice maker. Easy set up.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great size
on June 2, 2020
Posted by: Cassieb
[This review was collected as part of a promotion.] I bought this a month ago and so far so good! Enough room inside for easy organizing and super cold!!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Will not cool compartment refrigerator
on June 2, 2020
Posted by: B737
[This review was collected as part of a promotion.] Not pleased with this purchase, freezer iced up constantly and no cooling is able to get to refrigerate below. Fan in freezer runs constantly. Have defrosted several times and does the same thing. Have a trouble ticket started for a repair
Response from frigidaire.comBy Online Outreach Specialist, June 10, 2020
Hello, B737!
We are not pleased to hear you are having issues with your refrigerator. I reviewed your account, but I couldn’t locate any service requests. I would love to make sure you are properly assisted in this matter, please be on the lookout for an email from us shortly. If you need further assistance feel free to contact us via chat at Frigidaire.com or by phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
We are not pleased to hear you are having issues with your refrigerator. I reviewed your account, but I couldn’t locate any service requests. I would love to make sure you are properly assisted in this matter, please be on the lookout for an email from us shortly. If you need further assistance feel free to contact us via chat at Frigidaire.com or by phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on June 2, 2020
Posted by: Cat6
[This review was collected as part of a promotion.] We bought this fridge for a rental and it is just perfect for us.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well
on June 2, 2020
Posted by: Tamraday
[This review was collected as part of a promotion.] Bought for an extra refrigerator in the garage. It is working very well.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Just OK
on June 3, 2020
Posted by: Nanmhn12
[This review was collected as part of a promotion.] Has a good amount of room for food.Does keep even Temp.. Plastic draws on very flimsy. After a couple of months of having, draw cracked in half while I was pulling out. Called company and they refused to replace! Very disappointed with that.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, June 12, 2020
Hello, Nanmhn12!
Thank you for your feedback! Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. We have contacted you directly via email regarding your concerns. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm.
Thank you for your feedback! Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. We have contacted you directly via email regarding your concerns. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm.
Written by a customer while visiting frigidaire.com