Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
4
Good 2nd Fridge
on April 19, 2020
Posted by: Bobalou
[This review was collected as part of a promotion.] Bought this as a 2nd fridge in the garage. Works well, but is a little too loud. That’s a minor detail.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on April 19, 2020
Posted by: Paul 1
[This review was collected as part of a promotion.] Very happy I did. The delivery personnel went the extra effort to install the appliances. Very good customer service
Written by a customer while visiting frigidaire.com
Customer Rating
5
Simple and perfect
on April 19, 2020
Posted by: JohnnyC
[This review was collected as part of a promotion.] No nonsense, basic freezer refrigerator that actually works much better than my other more expensive one. Great purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of room.
on April 19, 2020
Posted by: Elaine9542
[This review was collected as part of a promotion.] My old frig quit me so we went hunting for a new one. Frigidaire has always been a great, reliable brand for us. Helped with our choice.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Fridge
on April 19, 2020
Posted by: Jeniffer23
[This review was collected as part of a promotion.] This was a great purchase! I wish I would have got this alot sooner.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Inexpensive
on April 19, 2020
Posted by: Reallyunbelievable
[This review was collected as part of a promotion.] Good size and price, but the damper is giving us grief. Only 6 years old.
Response from frigidaire.comBy Online Outreach Specialist, April 23, 2020
Thank you for taking the time to share your experience with us, Reallyunbelievable! We're saddened to hear that the damper is not operating properly.
After reviewing your account, we see that you’re working with one of our Customer Care Representatives to resolve your concerns. Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
After reviewing your account, we see that you’re working with one of our Customer Care Representatives to resolve your concerns. Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
2
Broken already
on April 19, 2020
Posted by: Mgone
[This review was collected as part of a promotion.] The refrigerator is less than 3 months old and already broken
Response from frigidaire.comBy Derrick, Online Outreach Specialist, April 23, 2020
Hi, Mgone.
Thanks for your review.
I’m sorry to learn your fridge hasn’t performed as expected. Rest assured, we make every effort to manufacture quality products.
I understand our techs are in the process of pinpointing the current issue for you.
If we can provide any additional assistance, feel free to chat with us at frigidaire.com. Our Live Chat Team is available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Thanks for your review.
I’m sorry to learn your fridge hasn’t performed as expected. Rest assured, we make every effort to manufacture quality products.
I understand our techs are in the process of pinpointing the current issue for you.
If we can provide any additional assistance, feel free to chat with us at frigidaire.com. Our Live Chat Team is available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great unit at this price point
on April 19, 2020
Posted by: bruce020
[This review was collected as part of a promotion.] We purchased this as a secondary fridge and so far its been great. It is quite and works well. No complaints at all
Written by a customer while visiting frigidaire.com