Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
love
on April 17, 2020
Posted by: Rottiron
[This review was collected as part of a promotion.] its great love my new extra fridge for the basement
Written by a customer while visiting frigidaire.com
Customer Rating
3
Right size for my family
on April 17, 2020
Posted by: JWC56
[This review was collected as part of a promotion.] I bought my first Frigidaire a month ago, upon deliver I followed all instructions, allowing ample time for it to cycle, after 24 hours still hot inside, and a puddle under it. It was defective, I called the place I got it from and they brought another one within an hour. This one appears to be doing the job, is the right size for my family and keeps my food cold.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, April 21, 2020
Hello, JWC56.
Thank you for taking the time to share your experience. I apologize the first model you had was not successful. However, I am happy your dealer was able to resolve this matter for you as quickly as they did. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for taking the time to share your experience. I apologize the first model you had was not successful. However, I am happy your dealer was able to resolve this matter for you as quickly as they did. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great appliance
on April 17, 2020
Posted by: Nmchambers
[This review was collected as part of a promotion.] I brought this about a month ago and I love it. It’s big enough and provides the amount of space needed for my food.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Very disappointed
on April 17, 2020
Posted by: Nabber
[This review was collected as part of a promotion.] Bought 1 month ago and a big mistake! Ice maker water valve fell apart and had to purchase a new one myself. I was told to call back in a month!
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, April 22, 2020
Hello Nabber.
We are terribly sorry to hear of your experience. While we would not expect the appliance to have any trouble, occasionally service is required. Due to the virus outbreak, non-essential services have been delayed. Again, we apologize for the inconvenience this has created for you and your home.
Should you ever need any assistance or have questions in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
We are terribly sorry to hear of your experience. While we would not expect the appliance to have any trouble, occasionally service is required. Due to the virus outbreak, non-essential services have been delayed. Again, we apologize for the inconvenience this has created for you and your home.
Should you ever need any assistance or have questions in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Simple but effective
on April 17, 2020
Posted by: aircooledNsc
[This review was collected as part of a promotion.] Bought a month ago to have a garage fridge. Didn’t need to be fancy or good looking, just needed a good functioning fridge with space for a decent price. This fridge was a bargain and works great.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice basic fridge
on April 17, 2020
Posted by: KB804
[This review was collected as part of a promotion.] I clearly didn't pay as close attention to the features of this fridge prior to purchase. It's a good basic fridge, but why in the world wouldn't you guys have put enclosed pockets on the door instead of just a small plastic barrier?? It's not functional, doesn't really hold anything in the door, and I can't imagine that it would have cost that much more to add full pockets to the door. And the door doesn't close unless you push it closed, which is irritating. It looks nice but I should have paid more attention to the features before I bought it because I wouldn't have bought it. It doesn't even have a drawer for lunch meat!
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, April 22, 2020
Hello KB804.
We appreciate you taking the time to share this important feedback. Please know, we consider all of the comments on reviews when planning future production.
Should you need additional assistance or like to speak with us in more detail, please give our team a call. Our team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
We appreciate you taking the time to share this important feedback. Please know, we consider all of the comments on reviews when planning future production.
Should you need additional assistance or like to speak with us in more detail, please give our team a call. Our team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Refrigerator
on April 17, 2020
Posted by: TAJH
[This review was collected as part of a promotion.] Used as a 2nd refrigerator. It has great capacity for the price. It replaced the same exact Frigidaire refrigerator that we had for 10+ years so I know it is well dependable
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just as expected
on April 17, 2020
Posted by: Dustin740
[This review was collected as part of a promotion.] Works perfect, best sized fridge for the price. We had the same fridge at one of our old houses also. Never had an issue.
Written by a customer while visiting frigidaire.com