Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
4
Large capacity
on March 22, 2020
Posted by: Brownie21
[This review was collected as part of a promotion.] Happy with purchase after 2 months and delivery was perfect
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great features
on March 22, 2020
Posted by: Steve25
[This review was collected as part of a promotion.] Have had hardly any problems with it and it has plenty of room.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible quality plastic handle
on March 22, 2020
Posted by: FelipeV
The fridge door handle broke on the top. Just behing the screw only a month after we bought it. I managed to glue it and it worked for an year. Now the handle broke again 3 mm from where it broke 1st time. It drives me crazy to have to choose between throwing a brand new fridge away or to live year remembering how bad it is every time i open the door.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, March 24, 2020
Hello FelipeV.
Thank you for taking the time to reach out to us regarding your concerns. I can certainly understand that you would like this matter resolved quickly. Please be on the lookout for an email correspondence from our team. We do apologize for any inconvenience you have incurred with these concerns. If needed, our customer service team can be reached via Live Chat at Frigidaire.com or by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Thank you for taking the time to reach out to us regarding your concerns. I can certainly understand that you would like this matter resolved quickly. Please be on the lookout for an email correspondence from our team. We do apologize for any inconvenience you have incurred with these concerns. If needed, our customer service team can be reached via Live Chat at Frigidaire.com or by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great service
on March 22, 2020
Posted by: 52sue
[This review was collected as part of a promotion.] I had issues with the first one I bought. It was replaced. Ice maker replaced and serviced. The company stands behind its products.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Keeps it cold!!
on March 22, 2020
Posted by: Seabee23
[This review was collected as part of a promotion.] I bought the refrigerator for beer and alcohol only, but occasionally other kitchen items will end up being in there as well. AWESOME PRODUCT!!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on March 22, 2020
Posted by: Bunnyhop
[This review was collected as part of a promotion.] Very happy with simple but nice fridge. Quiet and has great storage compartments.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome garage refrigerator.
on March 23, 2020
Posted by: PJM61
[This review was collected as part of a promotion.] I needed a second refrigerator for my garage. This one is absolutely what I was looking for. No ice maker no water dispenser just extra storage. I am very happy with this purchase
Written by a customer while visiting frigidaire.com
Customer Rating
3
clicking noise
on March 23, 2020
Posted by: Gary Clare
right after we received unit I noticec it makes a clicking noise when it runs !! I called into factory and the service rep said it happens in some models I was told they could send out service rep nut I would have to pay service call !! we only had unit less than 2 weeks when I called I think it is totally INNAPROPRIATE to be charged for a service call on a NEW UNIT I am totally UNHAPPY !!!
Response from frigidaire.comBy Online Outreach Specialist, March 24, 2020
Hey, Gary Clare! Thank you for taking the time to provide us with your valuable feedback. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs.
We understand that your refrigerator is producing a clicking noise. We recommend visiting https://youtu.be/eD7imT3w4bw for a better understanding of the common sounds that your refrigerator produces.
Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
We understand that your refrigerator is producing a clicking noise. We recommend visiting https://youtu.be/eD7imT3w4bw for a better understanding of the common sounds that your refrigerator produces.
Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com