Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
2
Double door stainless steel refrigerator
on February 13, 2020
Posted by: CB82
[This review was collected as part of a promotion.] I bought the refrigerator about two months ago and it’s already making a loud noise. Also, the door where the water fountain is is always stained because even if you dry it every time you get water, there’s still water stuck under the plastic and it kips dripping and staining the freezer door.
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , February 14, 2020
Hey there, CB82! Thank you for your feedback. I understand the unit is making a bit of noise. Your new refrigerator may also introduce various unfamiliar sounds. These sounds generally indicate your refrigerator is operating accurately. Some surfaces such as floors, walls, and kitchen cabinets may make these sounds more noticeable. Here’s a video that will help you understand the common noises you may encounter.
https://youtu.be/eD7imT3w4bw
If the noises you hear are not covered in this video or just too loud for you, please reach out. In regards to the water staining your unit, we would like to learn more. Contact us directly via Live Chat online or by phone at 1 (800) 374-4432. We are available Monday through Friday from 8:30 am to 8 pm EST. ~Keyanna
https://youtu.be/eD7imT3w4bw
If the noises you hear are not covered in this video or just too loud for you, please reach out. In regards to the water staining your unit, we would like to learn more. Contact us directly via Live Chat online or by phone at 1 (800) 374-4432. We are available Monday through Friday from 8:30 am to 8 pm EST. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great specifications
on February 13, 2020
Posted by: Ken08
[This review was collected as part of a promotion.] A great looking refrigerator, good size and quiet running. A great value for a very efficient refrigerator. Highly recommend AAAAAAAAA!!!!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
works GREAT "
on February 13, 2020
Posted by: Dadlink
[This review was collected as part of a promotion.] it is well worth it this one is my back up in my shop keeps BEER cold :)
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not appropriate for use.
on February 13, 2020
Posted by: Anonymous
We bought this refrigerator to use in the garage for extra storage. This is what we told the salespeople at HD. However, once the weather got cold, the freezer did not work and defrosted ruining all of the food in the the freezer. Not appropriate for garage use. Needs to be made clear to potential customers.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, February 14, 2020
Hi, Valued Customer.
I apologize for your experience with your appliance. I completely understand your position regarding your experience. I am happy to learn our service provider is in the process of assisting you in this matter. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
I apologize for your experience with your appliance. I completely understand your position regarding your experience. I am happy to learn our service provider is in the process of assisting you in this matter. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
3
Noisy and Doors don't close correctly
on February 14, 2020
Posted by: Art and Betty
[This review was collected as part of a promotion.] Didn't realize the Freezer had no light. Noisy, And not installed correctly Doors need pushed to close.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, February 17, 2020
Hello, Valued Customer.
Thank you for taking the time to provide us your feedback. I apologize your experience has not meet your expectation.
Please take a short moment to review this video https://youtu.be/eD7imT3w4bw about some common sounds you can experience with your refrigerator.
One more thing, please see page 6 of your Owner's Guide for information regarding leveling your appliance for the best experience.
Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Thank you for taking the time to provide us your feedback. I apologize your experience has not meet your expectation.
Please take a short moment to review this video https://youtu.be/eD7imT3w4bw about some common sounds you can experience with your refrigerator.
One more thing, please see page 6 of your Owner's Guide for information regarding leveling your appliance for the best experience.
Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size for our extra refrigerator
on February 14, 2020
Posted by: Clamar113
[This review was collected as part of a promotion.] We were looking for extra refrigerator space and this one certainly fit the bill at a great price
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great look and features
on February 14, 2020
Posted by: Adbaker11
[This review was collected as part of a promotion.] Actually bought this for break room at work and glad I did, looks great and has all the features we need
Written by a customer while visiting frigidaire.com
Customer Rating
4
Garage Refrigerator
on February 14, 2020
Posted by: Pam McGorry
[This review was collected as part of a promotion.] Purchased as a replacement for the last refrigerator in the garage which "died"; it has the basic functionality which I was looking for, is exceptionally quiet and so far is doing a good job.
Written by a customer while visiting frigidaire.com