Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
Size
on February 6, 2020
Posted by: Lisa1416
[This review was collected as part of a promotion.] I needed a specific size fridge in a short time frame and the cost and size met my needs.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Value
on February 7, 2020
Posted by: bandbwoo
[This review was collected as part of a promotion.] Dubious about buying a used fridge. This is a simple, efficient model, just the right size for a small home. Found a great price with delivery included.
Written by a customer while visiting frigidaire.com
Customer Rating
4
18 ft fridge
on February 7, 2020
Posted by: YosemiteMichael
[This review was collected as part of a promotion.] Functional design with good storage room. Slightly noisy running but nothing to have concerns about.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent value!
on February 7, 2020
Posted by: TucsonMike
[This review was collected as part of a promotion.] I have purchased several of these units for my rental properties. They are well priced and reliable.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Cheap
on February 7, 2020
Posted by: Mina b
[This review was collected as part of a promotion.] All it does is make noise not made well. Sides are bumpy. Freezer has a big gap
Response from frigidaire.comBy Ashton, Online Outreach Specialist, February 11, 2020
Hi, Mina!
Thank you for sharing your experience! We're sorry to hear it has not been altogether positive. Based on the information on file, you did report these issues back in January and advised that Best Buy was providing an exchange for you. If you are still seeking a resolution and need further help, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for sharing your experience! We're sorry to hear it has not been altogether positive. Based on the information on file, you did report these issues back in January and advised that Best Buy was providing an exchange for you. If you are still seeking a resolution and need further help, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
Do NOT buy this!
on February 8, 2020
Posted by: FMLIfe
[This review was collected as part of a promotion.] I bought this refrigerator a little over a month ago and it is sooooo loud! The wire racks are garbage and it doesn’t have a meat and cheese drawer. (Which you don’t know you need one until you don’t have one!)
Response from frigidaire.comBy Ashton, Online Outreach Specialist, February 11, 2020
Hi, FMLIfe!
Yes, this model does come with basic wire shelves and two crisper drawers instead of a meat/dairy drawer. It is normal for the refrigerator to make some noise as it runs; we're sorry the noise level has become bothersome! The following video should be helpful in identifying normal operating sounds: https://youtu.be/eD7imT3w4bw. Thank you for your feedback! If you need any further assistance, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Yes, this model does come with basic wire shelves and two crisper drawers instead of a meat/dairy drawer. It is normal for the refrigerator to make some noise as it runs; we're sorry the noise level has become bothersome! The following video should be helpful in identifying normal operating sounds: https://youtu.be/eD7imT3w4bw. Thank you for your feedback! If you need any further assistance, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works well in our garage
on February 8, 2020
Posted by: James Michael
[This review was collected as part of a promotion.] Bought it for the garage, perfect fit and just enough space for what we need. Running well.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well
on February 8, 2020
Posted by: RachaelG
[This review was collected as part of a promotion.] The refrigerator works well, spacious freezer but that’s because there is no ice maker. That’s the biggest downside to this appliance. Other than that, it’s a great refrigerator.
Written by a customer while visiting frigidaire.com