Customer reviews from electroluxappliances.com
Electrolux - 30" Built-In Double Electric Convection Wall Oven
Average customer rating
4.4
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
94
4 Stars
26
3 Stars
4
2 Stars
4
1 Star
8
90%of customers recommend this product.
(
122 out of
136)
Customer Reviews for Electrolux - 30" Built-In Double Electric Convection Wall Oven
Customer Rating
3
oven racks
on June 28, 2011
Posted by: Judy
Taking the racks out to clean is a big pain. These are the hardest racks to clean in the world. Had I know and thought more about how to clean these racks I never would have bought this oven. The self cleaning oven is fine, just not the racks. I cook every night and use the oven alot, so it needs cleaned often. Big Pain!
No, I would not recommend this to a friend.
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Great ovens
on July 25, 2015
Posted by: Kath
from Oregon
I really love these double ovens. The features are wonderful. I would have given them a 5 star rating, but in honesty, I did have to have a tech come out and adjust the temperature of both ovens. They were about 10 degrees too cool. I do a lot of baking, though - all my own bread, etc - and would recommend them to anyone.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Even heating!
on June 9, 2018
Posted by: Hudymom
from Cincinnati
[This review was collected as part of a promotion.] Had several casseroles in the oven simultaneously for a wedding weekend brunch and none were over or under cooked or dried out. Lots of features that I did not have on my previous oven.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
When it works it's wonderful
on February 9, 2011
Posted by: gittinold2
My oven stopped working within 2 months of installation. Electrolux was very good to work with, however it took 1 1/2 months to get the new replacement oven installed.
Now 1year and 3 months after the installation of the replacement the bottom oven ceased working. Luckily I purchased the extended service contract after the experience with my initial oven. I called Electrolux again and received an authorization number for service. I called the same company for service that I used initially.
Now I am waiting for the part and service to come back to repair the bottom oven.
The catalist seems to bee when I clean the self cleaning oven (utilizing the mfr instructions).
When the oven works, I love it....just happy this time that I still have 1 oven to use.
Now 1year and 3 months after the installation of the replacement the bottom oven ceased working. Luckily I purchased the extended service contract after the experience with my initial oven. I called Electrolux again and received an authorization number for service. I called the same company for service that I used initially.
Now I am waiting for the part and service to come back to repair the bottom oven.
The catalist seems to bee when I clean the self cleaning oven (utilizing the mfr instructions).
When the oven works, I love it....just happy this time that I still have 1 oven to use.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
2
not happy
on February 9, 2011
Posted by: becky
Since I have had oven I have had numerous repairs and my oven temp is hotter than the set display. Things cook too fast and as a result are overdone.
When I ran the clean cycle the bottom of the oven appeared to have overheated and has discolored the bottom. Once when I ran clean the oven tripped the high limit thermostat and shut down. I could not use my oven for some time since I was waiting for a repair man and ordered parts.
I bought 3 oven thermometers and the oven settings and display are not the same temperature as they are displaying. The oven is hotter than the set temp and display reads.
No, I would not recommend this to a friend.
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
30" electric double wall oven wave touch
on March 18, 2015
Posted by: Monique
Have the oven for a couple of weeks now and I am happy with it. When using the oven without convection it is pretty quiet. You have to stand near it to hear it. When turned off and into the cool down mode it is quiet. A little noisy when you use convection mode. Compared to my last oven I would almost call this quiet. The oven temp is not off much, within 25 degrees at times. The racks are not easy to pull out or push in. I do love the easy glide racks. I am going to order a couple more and get rid of the other racks. I will follow up when I have used the ovens for at least six months.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
problem with cleaning cycle
on July 17, 2019
Posted by: newhome0
from Cape Cod, MA
[This review was collected as part of a promotion.] We bought our ovens 8 years ago, and struggled with repeated problems with the electric cleaning function. Finally it had to be replaced.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Derrick, Online Outreach Specialist, July 22, 2019
Hi, newhome0.
Thank you for taking a moment and sharing your experience with us.
I am disappointed to learn about the matter with your previous wall oven.
I am pleased to learn our team members were able to pinpoint the issue you were experiencing and resolve the matter as quickly as possible.
We appreciate your loyalty to us even when things go wrong and will be happy to use your experience for future reference.
Should you need us, we can be reached by dialing 877-435-3287. Our Customer Care Team is available Monday through Friday from 8:30am-8pm EST. Or, you may send an email to socialcare@electrolux.com.
Best Regards-
Derrick
Thank you for taking a moment and sharing your experience with us.
I am disappointed to learn about the matter with your previous wall oven.
I am pleased to learn our team members were able to pinpoint the issue you were experiencing and resolve the matter as quickly as possible.
We appreciate your loyalty to us even when things go wrong and will be happy to use your experience for future reference.
Should you need us, we can be reached by dialing 877-435-3287. Our Customer Care Team is available Monday through Friday from 8:30am-8pm EST. Or, you may send an email to socialcare@electrolux.com.
Best Regards-
Derrick
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Convection function is fantastic
on October 7, 2019
Posted by: JoJo1212
from Upper Bucks, PA
[This review was collected as part of a promotion.] I have owned my double wall oven for over 2 months now. This is the third convection oven I have used. It is leagues better than the last 2. Absolutely no hot spots, no need to rotate oven dishes - I have been in the habit for 12 years of setting a timer for every 15 minutes, to rotate the pans for even baking. Absolutely no need for that with this oven. Convection roast is also great - clearly works differently than convection bake (not the case with past ovens), perfect for roasted veggies. The blue interior threw me for a bit, but now I love that too. Glide racks works smoothly, and it is super easy to clean.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com