I have had my pizzazz plus going on 11 years now and haven't had a problem out of it at all. I don't know how long they are suppose to last but this thing has made more pizza's and cookies for my family in them 11 years. Wonderful appliance
My mother-in-law gave us one of these like 25 years ago, ours is white. Absolutely the best way to cook frozen pizza, home made pizza, etc. Perfect every time!! Our kids even use it now! The timer is not working correctly anymore, but we just use the oven timer. Probably a good time for a new one!
I am on my second unit and it malfunctioned after less than ten times and the heating elements do not work now. I sent an e-mail to the company two weeks ago and not heard from them, I will not buy another one.
Response from https://www.gopresto.com/By PrestoCS, May 28, 2024
We are sorry to hear the pizza oven is not working. We try and answer our emails within 24 hours of receipt. Please call 1-800-877-0441 or email contact1@gopresto.com. Perhaps we answered and the email went to your junk/spam folder. However, we WILL help you. We offer a 12 month warranty on this appliance.