Customer Reviews for Presto - Pizzazz Pizza Oven - Black
Customer Rating
2
Be prepared and sit and watch your food!
on July 10, 2026
Posted by: Cruzersmom
I am so disappointed in this product. I had one years ago. I just bought a new one and the rotating pan doesn't stay even unless you even out the weight. Ridiculous! I never had this problem with my old one!
Response from https://www.gopresto.com/By PrestoCS, July 13, 2026
Let's chat! Please call our Customer Service team so we can get some information from you. Our phone number is 1-800-877-0441 and our team is available weekdays, 8-4 CT to help you out.
our Pizzazz pizza cooker's heating elements don't auto shut off any longer and if your not watching the pizza it will burn and over cook it.....these work great when they're 100% functional but when it gets faulty and the timer dont kill those heating elements you'll ruin more pizzas then not..
Response from https://www.gopresto.com/By PrestoCS, July 9, 2026
We would like to learn more! Please reach out to our Customer Service Team at 1-800-877-0441 so we can chat. Our office is open 8-4 CT, weekdays.
We still have ours bought when they first came was looking to buy our granddaughter one but what I'm reading these new ones don't seem to hold up and for the price they are now for it not to hold up a little skeptical about buying one go back the model of the first one because haven't had no issues with ours please go back to the original model
Response from https://www.gopresto.com/By PrestoCS, May 14, 2026
This is a wonderful gift! I'm sure she will love it. However, if she has an issue with it, we will work with her to fix the problem. There will be contact information with the manual if she needs us.
It was GREAT for 2 years, then in a blink of an eye, it decides to stop heating. And because companies are greedy, they purposely design their products to fail so the customer has to buy a new one! My first Presto Pizzazz lasted 15yrs! but now they only last 2 years or less and the warranty is only 1 year, even the company has so LITTLE confidence in their products they only give a ONE year warranty!
I received the Pizza cooker as a gift and didn't think it would really cook a frozen pizza but to my surprise it cooked it to perfection. I started using at cheap. Cook other items as well and it did a great job.I everything. And now, unfortunately, after having it for about six months, it just quit working.It turns on and rotates, but the heating element doesn 't seem to be working and does not cook any more.I am so sad i'm hoping this company will help me replace it or get a part to fix it.
I would recommend this to a friend!
Response from https://www.gopresto.com/By PrestoCS, March 2, 2026
We would be happy to speak with you! Give us a call at 1-800-877-0441 so we can talk. We're available weekdays, 8-4 CT.