Customer reviews from epson.com
Epson - Perfection V800 Photo Color Scanner - Gray
Average customer rating
4.4
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
53
4 Stars
17
3 Stars
6
2 Stars
2
1 Star
4
89%of customers recommend this product.
(
70 out of
79)
Customer Reviews for Epson - Perfection V800 Photo Color Scanner - Gray
Customer Rating
3
Disapointed with the V800
on January 28, 2017
Posted by: DanCan
from New Mexico
My V470 finally needed replacement - so I got the V800. The scans are much more difficult than the V70 was. The film trays are awkward to handle, and with 35mm strips it is very difficult to get a sharp image. The focusing nibs on the sides of the film trays do not give a sharp image when the default position (the arrows) is used. I have adjusted them to the other settings without success. I had better scans with my V470.
No, I would not recommend this to a friend.
Quality
3
Value
3
Written by a customer while visiting epson.com
Customer Rating
5
Sacnner
on May 1, 2016
Posted by: Chet
from Baltimore
Great product does everything I need and more great software included fast scans many adjustments would recommend to a friend
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
Probably the best scanner on the market
on April 29, 2017
Posted by: Photo Nut
from New York, NY, United States
Only Epson for me!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
It's beautiful when it works.
on August 30, 2017
Posted by: JohnTheAnimator
from San Jose, CA, United States
I used the Epson Perfection V800 like a workhorse, mostly on 35mm color transparencies, almost every day for a couple of weeks with the SilverFast software. When it worked it was beautiful. I particularly like the infrared scratch reduction (iSRD). During each session, however, the scanner would crash (lose connection) several times just after completing the iSRD pass. I updated all the software, both Epson and SilverFast. It crashed less, but still crashed. After a couple of weeks the scanner stopped producing beautiful scans. The images became a series of fine vertical streaks of colors from the image being scanned. Both the Epson and SlverFast software produced the same result. The scanner had failed and had to be exchanged per the warranty. The second scanner is working well, but occasionally produces a vertical lavender line on the left side of the glass platten for the full length of the entire 35mm slide frame holder, thus marking 4 of the 12 slides. I updated the software again, and so far no line. So, yes, I love the scanner when it works. I just hope it continues to do so.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
4
Perfect for my needs
on September 15, 2017
Posted by: Wurlitzer
from Singapore
I dropped my rating by one star just for the following reasons.
1. The 35mm film holder seems flimsy and I wonder how long it will last
2. The clips to secure the film holder rails easily become un-clipped with noticing resulting in less than perfect scans.
3. During scanning there are often long periods of "Scanner not responding" during a scan but given time things return to normal.
4. The Epson scan software is a bit basic.
5. Even though the included Silverfast scanning software is free and offers more features, I feel this is a poor product and has great difficulty recognizing the negative areas in the 35m film holder, every image needs to be manually adjusted.
6. Using the ICE dust and scratch removal system results in scans that are way to long, increasing scan times by almost 400%
1. The 35mm film holder seems flimsy and I wonder how long it will last
2. The clips to secure the film holder rails easily become un-clipped with noticing resulting in less than perfect scans.
3. During scanning there are often long periods of "Scanner not responding" during a scan but given time things return to normal.
4. The Epson scan software is a bit basic.
5. Even though the included Silverfast scanning software is free and offers more features, I feel this is a poor product and has great difficulty recognizing the negative areas in the 35m film holder, every image needs to be manually adjusted.
6. Using the ICE dust and scratch removal system results in scans that are way to long, increasing scan times by almost 400%
Otherwise a superb scanner for the price
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com
Customer Rating
3
Just OK
on October 8, 2018
Posted by: heysailorman
These frames, especially the 4x5 are nothing but cheap "s".! Rework the film holders and charge another $50.
No, I would not recommend this to a friend.
Quality
3
Value
2
Response from epson.comBy Marina, Scanners, October 10, 2018
Hi heysailorman, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Once again, thank you. Sincerely, Marina – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
V800
on January 29, 2016
Posted by: Jim
from Avon Lake, OH
So far it has done a wonderful job on prints and printed material, but negatives end up with different parts of the negative appearing, but no complete negative except 4x5.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
Efficient photo scanner
on October 8, 2016
Posted by: Green Pirate
from Greenville, North Carolina
This scanner was easy to get up and running in a Windows 10 environment. The scan sequence is relatively fast compared to my office HP scanner.
The bundled SilverFast software did not run however.
Does not work like a dedicated document scanner out of the box. That will require additional software.
The bundled SilverFast software did not run however.
Does not work like a dedicated document scanner out of the box. That will require additional software.
I would recommend this to a friend!
Written by a customer while visiting epson.com