Customer reviews from Samsung US
Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average customer rating
4.4 out of 5
4.4
(82 Reviews)
Open Ratings Snapshot
Rating breakdown 82 reviews
5 Stars
55
4 Stars
16
3 Stars
5
2 Stars
1
1 Star
5
87%of customers recommend this product. 
(
60 out of 69
)
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Customer Reviews for Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Customer Rating
5 out of 5
5
So far, so good...
on June 8, 2015
Posted by: ShedEnd
from Fort Worth, TX, USA
Expertise:Intermediate
Bought this set about a week ago and even though I haven't hooked it up to any internet service, it has been great just for gaming and watching movies. Looking forward to getting it hooked up to the internet to use the Smart features.
Pros: Bright display, Realistic color, Lightweight
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Dissapponted
on September 6, 2015
Posted by: Dissapponted
from Virginia
Expertise:Expert
It did not work. It was on for like 3 min while setting it up and then went black never turn on again. Called the support line and at the end of the call and after tried all what I was asked I I was told that it was something internal and needed to be replaced cause they have been having the same problems with these tvs (something related to the power) I was asked to wait for the technician but I rather to turn it back to the store and get a brand new one that works the way it has to than a repaired one that maybe could have any other issue in the future. I am so bummed cause I saved to pay a pretty good penny to get this tv and it did not complied with my expectations:-(
Cons: Did not meet expectations, it did not work. was on for only 3 min and went bl
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very satisfied with purchase
on November 9, 2017
Posted by: deadeyedoc
from Kentucky
Expertise:Intermediate
Excellent picture quality. HDR rendition adds to the overall effect. Sound is great even though I might in the future purchase a sound bar and surround sound speakers.
Pros: Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great TV
on November 22, 2015
Posted by: Jcar51
from Davenport, IA, USA
Expertise:Intermediate
I really like this TV,. It has deep rich color, and a super sharp picture. The 4K is out of this world and the 3D puts you right in the movie. If you can find a UN55JU7100FXZA buy it, you won't be disappointed.
Pros: Realistic color, Bright display, Lightweight
Cons: none!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great TV, terrible red indicator light when off
on November 20, 2017
Posted by: phantomspice
Beautiful TV. Absolutely stunning picture, beautiful design, but marred by a very annoying RED light at the bottom left which is on when the TV is turned off. This indicator light cannot be disabled in the software, TV anywhere. I tried to cover it up with black electrical tape and it appears to be the IR receiver, because covering it up seems to keep the TV remote from working. Very annoying.
Pros: Bright display, Realistic color
Cons: led indicator light
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
WOW
on May 9, 2015
Posted by: FIELDVISION4
from San Diego, CA, USA
Expertise:Intermediate
The colors are amazing.....4k is like nothing you have ever seen before.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great tv
on October 4, 2015
Posted by: Applejackwine
from Baton rouge la
Expertise:Intermediate
Some of the best tv's on the market
Miss the swivel base
Pros: Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great tv
on November 30, 2017
Posted by: Alee7912
from Tx
Really love the tv only problem I was told the remote would also work as with motion detector when it doesn’t it’s kinda annoying since I like to watch movie on a website I have I have to keep clicking on the bottom just to write somethink down
Pros: Bright display, Realistic color, Built-in speakers
Cons: remote doesn’t have motion detector
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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