Customer reviews from Samsung US
Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average customer rating
4.4 out of 5
4.4
(82 Reviews)
Open Ratings Snapshot
Rating breakdown 82 reviews
5 Stars
55
4 Stars
16
3 Stars
5
2 Stars
1
1 Star
5
87%of customers recommend this product. 
(
60 out of 69
)
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Customer Reviews for Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Customer Rating
5 out of 5
5
Best Smart TV I have used!
on May 2, 2018
Posted by: Byenpoze
from FL
Expertise:Expert
Wow, this is my first time using a High Dynamic Range TV. I'm totally in love and the price I paid for it as well did not kill my budget. This is what I call a Smart TV. It remembers my last used apps - it syncs well and quickly with my Yamaha Receiver. The best TV I have ever used so far.
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
UN55JU7100 (4K 55 inch)
on July 20, 2015
Posted by: CousinVinny1
from Edison, NJ
Expertise:Intermediate
Unbelievable!
Realistic color! Fabulous features. If you have any problems or issues you just go to Samsung.com and chat or call. They are there for you. They even have a Simulator to help you install. Just waiting to hear about my Netflix promotion confirmation to be verified .... would you believe .free Netflix for one full year!!!!!
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 55" UHDT
on July 27, 2015
Posted by: Jamian
from Overland Park, KS, USA
Expertise:Expert
This tv is excellent. No motion blur on games, quick response times, and all the features you need. Upscaling to the 4k is great. I love this tv and would highly recommend this tv to anyone looking.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great TV, even if a little too in depth
on April 13, 2016
Posted by: neo1973
from Vancouver, WA, USA
Expertise:Expert
This TV is great for plug and play enjoyment. The amount of features on it is incredible and will keep you busy learning them all for weeks.
The picture is astounding, if possible too much so. I many times have to turn down the brightness levels if watching a program with a lot of white images.
Pros: Realistic color, Bright display, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Nice TV, Horrible Remote Control
on February 1, 2016
Posted by: nogard
The JU7100 is a really nice TV. Great picture and sound. But it has a serious flaw - it comes with a very minimal remote control. The remote uses on the screen menus to do things. Suppose you want to switch to channel 58.3. Using buttons on the remote, you have to move up or down one channel at a time. If you want to go there directly, then you have to push the menu button. That puts lots of menu items on the screen. Then you have to move a pointer to "5" and click it, then move the pointer to "8" and click it then move the pointer to "." and click it then move the pointer to "3" and click it. Aren't we having fun now? They should do a controller like their BN59-01223A and I would be a happy camper. Remember how important the remote is? Is the thing everyone fights to have!
Pros: Realistic color, Built-in speakers
Cons: unacceptable remote control
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Most amazing Samsung TV yet
on February 29, 2016
Posted by: AlHY01
from New York, NY
Expertise:Intermediate
I was looking for my first 4k TV. This one definitely fit the bill and beyond. The crisp, detailed pictures and the plethora of functions built-in is superb. I highly recommend this TV!
Pros: Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easiest set up and learning curve ever
on September 21, 2017
Posted by: LR62
[This review was collected as part of a promotion.] This TV is plug and play. Out of the box, assembled and ready to go in under 5 minutes. At 55 I am not as up to date as the younger generation with technology, and when I saw the remote control being so simple I was set aback. Turned on the tv, pushed a button and everything was so easy to navigate. Switching between the cable box, receiver, chromecast, bluray, netflix... Could not be any more simple than this. The smart hub makes life so easy. Also not a ton of wires to hide, only two come out of the tv leg and go behind the furniture. everything plugs into a small box. Easy to conceal, easy to plug everything in, and best of all no having to squeese your head behind the tv to plug in a cable if it is wall mounted.
Picture is awesome. Great value, great price, great picture quality and sound. Need I say more. Extremely happy.
Written by a customer while visiting The Insiders
Customer Rating
4 out of 5
4
If you think this will be a easy set up good luck
on January 27, 2018
Posted by: a1bengal
from West Palm Beach, FL, USA
Had the new TV installed Now it can not connect to the internet ? Read what I could for troubleshooting will give up and call Monday am but really why ? is there an issue at all?
Logged in
Had connectivity to Comcast Xfinity dared to try to watch Amazon am prime
and No connectivity is the answer ...
Pros: Bright display, Realistic color
Cons: Did not meet expectations, hard to set up
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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