Customer reviews from lg.com
LG - Xenon GR500 Mobile Phone (Unlocked) - Red
Average customer rating
3.9
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
13
4 Stars
5
3 Stars
4
2 Stars
1
1 Star
3
58%of customers recommend this product.
(
15 out of
26)
Customer Reviews for LG - Xenon GR500 Mobile Phone (Unlocked) - Red
Customer Rating
1
Faulty Product
on April 2, 2010
Posted by: thevillagers
At first the phone was great. It had a full qwerty keyboard and a touch screen as well. And all of the features worked wonderfully. So, yes, I liked the phone. And then it broke! Without inflicting any damage on the phone or running low on battery (it claimed to have plenty of battery left) within a few weeks, it began shutting off on itself. The screen will randomly go blank and you can't navigate anywhere. While blank, you can't even turn the phone off. I would have to remove the battery, put the battery back, and plug it in to charge before it would come back. It would do this periodically, sometimes during a call, and it has now reached a point where I can no longer get the phone to work for more than a few hours. I didn't do anything to cause it to break, and I tried charging the battery, but that didn't help. Was I simply sold a faulty phone? Wonderful idea, wonderful look, but isn't part of the purpose of a phone to work?! I was seriously upset by it.
Pros: Features/Settings, Style/Design
Cons: Value, Difficult to use
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Written by a customer while visiting lg.com
Customer Rating
3
Frustrated
on July 8, 2010
Posted by: Anonymous
from Perryville, MO
I have had my phone for 6 months. About 2-3 months ago the phone would flicker when I pushed the black area above the call button. It has continued to get worse. The screen now looks like a negative. We have two of these phones in our family and both are doing the same thing. I am very frustrated because I take good care of my phones. The last LG phone I had for 3 years before replacing and it still works!
Pros: easy to use
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
4
Great or Not?
on July 12, 2010
Posted by: whitmcraney
from Clinton, MS
I have had this phone for 7 months and this phone has been wonderful until about 3 weeks ago when i would touch the black part of my phone right above the call button it would start flickering. Now it looks like it is in negative and it is this way all the time. I talked with an LG representative and tomorrow I am sending in my phone and hopefully it will be replaced or fixed. The design is wonderful and everything about the phone is great. The phone does have to be charged every night but you should charge your phone every night anyways.
Pros: Performance, Features/Settings, Quality, Style/Design, easy to use
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
GR500
on July 19, 2010
Posted by: fadjr0
from Florida
Phone freezes and locks by itself. Have to take the battery out to reboot. I had to send the phone in two times for repairs.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
Pretty Good But Has Some Problems
on August 31, 2010
Posted by: shootforthemoon
from Long Beach, CA
Ive had this phone for almost a year now, i got it last September. I loved it right away, i still love it. But it does freeze sometimes, nd ive dropped it many times :p So now when i touch the bottom part of the screen, it gets discolored nd flickers really fast, so i have to press it again until it goes away. I LOVE texting on it, im very particular about my keys, nd this phone's keyboard is great. The keys arent super soft but they're not hard either, they're perfect nd i love the full keyboard cuz i can text a lot easier and faster. Nd the touch screen is a plus :) The camera is great nd i can store a lot of pics nd videos on it. The battery life is really good, it can be fully charged nd last about 2 days, nd i text 24/7 so it gets used A LOT. Minus the freezing, i would recommend this phone to anyone :)
Pros: Features/Settings, Style/Design, easy to use
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Awsome and have only had 1 problem
on December 23, 2010
Posted by: Mr.cool
from sacromento
Ive had this phone since 2009 christmas and have only had one problem before but it stopped and ive never had problem since it is a great phone only thing i would need is longer battery life but other then that. AWESOME!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality, blutetooth, keyboard, camera
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great Phone!
on May 23, 2009
Posted by: Happy Costumer
from Atlanta, Georgia
Best phone ever! I love how fast you text on the keyboard, yet still have a full working touch screen like the iPhone! I really love it! It has amazingly fast internet connection and alot of memory, even without a memory card. Good job LG!
Pros: Quality, Features/Settings, easy to use, Performance, Style/Design
I would recommend this to a friend!
Written by a customer while visiting lg.com
Customer Rating
5
Great upgrade
on October 29, 2009
Posted by: Draven
from Bound Brook, NJ
I recently picked up this phone to upgrade from my old one. I thought I'd try something with a touch-screen and so far it's great. This is my first touch-screen phone and I'm still getting used to that feature, but it's great. The touch-screen is so easy to use, that the slide out qwerty keyboard almost seems like a bonus. That and the 2.0 megapixel camera with a flash makes taking pictures and videos better and easier. Great phone!
Pros: Quality, Features/Settings, easy to use, Performance, Style/Design
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com