Customer reviews from frigidaire.com
Best of Tokio Hotel [CD]
Average customer rating
3.6
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
33
4 Stars
9
3 Stars
2
2 Stars
4
1 Star
16
88%of customers recommend this product.
(
15 out of
17)
Customer Reviews for Best of Tokio Hotel [CD]
Customer Rating
1
Defective
on December 10, 2020
Posted by: Mags and T
The fake sticker/stainless steel peeled and bubbled the first times we tried washing these. They won't replace them for free, even though they are obviously defective. They are VERY expensive to replace. We will not be purchasing anymore frigidaire products in the future.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, December 11, 2020
Hello, Mags and T!
Thank you for providing your feedback. We are sorry to hear that your knobs has peeled and bubbled, after trying to clean them. We would like to gather more details of your knob issue. Please be on the lookout for an email from us. We're looking forward to working together! -Katrina
Thank you for providing your feedback. We are sorry to hear that your knobs has peeled and bubbled, after trying to clean them. We would like to gather more details of your knob issue. Please be on the lookout for an email from us. We're looking forward to working together! -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broiler Pan - to small
on July 26, 2022
Posted by: PH Kyzar
[This review was collected as part of a promotion.] I'm with everyone's comments below. ours came in chipped also. Do they not look at them before they send them out? We are told that the size is the only size & is universal. So we still have to clean around the outside edges of the bottom of the oven. If someone knows of a larger unit please let us know.
Response from frigidaire.comBy DERRICK, Online Outreach Specialist, July 28, 2022
Hello, PH Kyzar. We’re sorry to learn about your experience. We’d like to gather some additional details about your order and its packaging. Please be on the lookout for an email from us! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible knobs
on October 31, 2020
Posted by: Tbritt
The knobs are horrible. 2 of my 4 knobs are broken. One has a broken stem and the other looks like the cheap coating melted off and is bubbling. They’re extremely expensive to purchase replacements and no other knob will fit. I will never purchase Frigidaire appliances again if these are the type of products they produce. It seems that this is an issue with a lot of customers who have this particular appliance. Frigidaire should make things right and offer the replacement knobs at an affordable price for customers at minimum.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, November 5, 2020
Hello, Tbritt!
Thank you for your feedback. We are sorry to hear of the issues with the knobs breaking and the finish melting off. We would like to see what options we may have to assist to correct this issue. Please be on the lookout for an email from us. We look forward to your reply! Should you need additional assistance, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for your feedback. We are sorry to hear of the issues with the knobs breaking and the finish melting off. We would like to see what options we may have to assist to correct this issue. Please be on the lookout for an email from us. We look forward to your reply! Should you need additional assistance, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great product!
on May 5, 2021
Posted by: PileofTom
[This review was collected as part of a promotion.] I bought this about a month ago and it has worked great! The reason for the 4 stars and not 5 was the cost. I felt it was a bit pricy for an empty plastic cylinder.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Water filter bypass
on May 5, 2021
Posted by: Karl2941
[This review was collected as part of a promotion.] My ice machine did not work so I ordered a water filter bypass and now my ice machine works great
Written by a customer while visiting frigidaire.com
Customer Rating
1
Cheap expensive knobs
on May 19, 2021
Posted by: Just submit already
Bought this stovetop barely 2 months ago and the knobs are peeling just like everybody else’s review. Frigidaire needs to fix this problem free of charge!!!!
Response from frigidaire.comBy Corletta , Outreach Social Specialist, May 21, 2021
Thanks for your feedback. We're very sorry to hear that, I do want to assure you that we’re on your side, and ready to help! Let's keep the conversation going, please join us on a live chat here or call us at 800-374-4432 M-F, 8:30 am- 8:00 pm EST. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing products
on July 3, 2022
Posted by: Chrism32
[This review was collected as part of a promotion.] Amazing product! Doesn’t leave any nasty build up. It has my glass stove top looking brand new every-time I use this. Doesn’t have a harsh smell either. Wipes up clean with a damp microfiber towel as well
Written by a customer while visiting frigidaire.com
Customer Rating
1
broiler pan and insert
on March 5, 2020
Posted by: buffalowaters1
I received the broiler pan and insert today and the package was a bubble rap envelope.
not only was the pan and insert where warped and the trays where also chipped.
not only was the pan and insert where warped and the trays where also chipped.
Response from frigidaire.comBy Briana, Online Outreach Specialist, March 6, 2020
Hello, Buffalowaters1! Thank you for your review. We sincerely apologize for your experience with your broiler pan. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. In researching, we see where you are currently being assisted with your concern. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm EST. ~Briana
Written by a customer while visiting frigidaire.com