Customer reviews from frigidaire.com
Best of Tokio Hotel [CD]
Average customer rating
3.6
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
33
4 Stars
9
3 Stars
2
2 Stars
4
1 Star
16
88%of customers recommend this product.
(
15 out of
17)
Customer Reviews for Best of Tokio Hotel [CD]
Customer Rating
3
No broiler Pan
on July 5, 2021
Posted by: Vteel
Very disappointed- spent a lot of money for my new range and broiler pan is not included.
Written by a customer while visiting frigidaire.com
Customer Rating
2
not impressed
on June 19, 2020
Posted by: sruss
I second the previous review. At first I thought the chips were only on the edges, but there's one around the drip holes, too. Yum, rusty steak, anyone?
Response from frigidaire.comBy Bianca, Online Outreach Specialist, June 26, 2020
Hello, Sruss!
Thanks for bringing your concerns to our attention. We will be happy to document your feedback for our design and quality teams so we can better serve your needs in the future!
Bianca
Thanks for bringing your concerns to our attention. We will be happy to document your feedback for our design and quality teams so we can better serve your needs in the future!
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
2
Broiler pan
on June 23, 2022
Posted by: Margaret Lyon
[This review was collected as part of a promotion.] After ordering a broiler pan from you and receiving it. It arrived damaged enamel coating was chipped on all four corners. I will be contacting you.
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , June 24, 2022
Oh no, Margaret! We are sorry to hear that this has happened. This is not the experience we want for our Frigidaire family. We see that an update has been made on your case. Be on the lookout for an email from us to give you this information. We look forward to assisting you through this matter. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
2
no broiler pan
on March 19, 2021
Posted by: WC19500
[This review was collected as part of a promotion.] This is the first gas stove we have purchased in 16 years. We were disappointed to discover the broiler pan was not included. Stove is no the budget model. Stove is nice and we are happy with it. It should include the broiler pan and insert. ModelGCRG3060AD
Response from frigidaire.comBy Briana, Online Outreach Specialist, March 25, 2021
Hello, WC19500! Thank you for your review. We are sorry to hear of your disappointment in discovering the broiler pan was not included with this model. We are pleased to know that you are enjoying your stove. Should you have any additional concerns, feel free to connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
Small
on May 6, 2021
Posted by: im2fugus
[This review was collected as part of a promotion.] This broiler pan is smaller than I thought it would be. It doesn't appear to be very durable.
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , May 13, 2021
Hello, im2fugus! Thank you for your review. We are sorry to hear that the broiler pan has not met your expectations. We are here should you need further assistance, connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broiler pan
on January 22, 2022
Posted by: Anonymous
Not only was I disappointed that my new oven didn't contain the broiler pan nor the air fry pan, when I ordered both, the broiler pan took one month to arrive and then to find the paint was missing on both the tray and the pan. Now I also found an email that said it was half the price I paid. I want a refund!
Response from frigidaire.comBy Derrick , Online Outreach Specialist, January 24, 2022
Hi there! This is certainly not the experience we want for one of our new owners. We'd like the opportunity to work with you further to determine the best path forward to address your issues. We have sent you an email to gather more information. We look forward to hearing back from you soon! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Great looking range, Horrible cheap knobs...
on October 9, 2020
Posted by: Legacy Cottage
[This review was collected as part of a promotion.] We have had our stove top, which is really nice for a little over 2 years. Within this time period we have had to replace EVERY knob three times? For the stove top range to be so nice and sturdy, its really puzzling that the knobs are SOOO POORLY made? I am now ordering my forth set of knobs in less then four months of buying a full set? I'm really disappointed in the quality of these cheap plastic knobs. We will definitely think twice in purchasing Frigidaire appliances moving forward. If you are thinking about buying this range, do yourself a favor and think again...
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, October 12, 2020
Hello, Legacy Cottage!
Thank you for your detailed review. We are truly sorry to hear of the issues with the knobs breaking. We would like the opportunity to make this right. Please be on the lookout for an email from us in regard to your concerns. We look forward to your reply! -Katrina
Thank you for your detailed review. We are truly sorry to hear of the issues with the knobs breaking. We would like the opportunity to make this right. Please be on the lookout for an email from us in regard to your concerns. We look forward to your reply! -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible knobs
on November 3, 2020
Posted by: GuessingTheHeat
[This review was collected as part of a promotion.] Washed the knobs and the coating washed off along with the dirt! I now have 5 beautiful white knobs that no longer show the level of heat being used.
Response from frigidaire.comBy Corletta , Outreach Social Specialist , November 5, 2020
Oh no! We're sorry to hear about the coating coming off of your knobs. This is definitely not the norm, and I think we may have a few options on our end that could help. I’d like to get some more info first. At your convenience, please take a moment to chat with us at Frigidaire.com or call us at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. ~Corletta
Written by a customer while visiting frigidaire.com