Customer reviews from holmesproducts.com
Holmes - Cool Mist Tower Humidifier - Multi
Average customer rating
3.9
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
40
4 Stars
22
3 Stars
7
2 Stars
4
1 Star
12
76%of customers recommend this product.
(
61 out of
80)
Customer Reviews for Holmes - Cool Mist Tower Humidifier - Multi
Customer Rating
1
Horrible design!!
on February 2, 2015
Posted by: Lynn
from MN
Gender:Female
Length of ownership:1 month
I bought a Sunbeam model identical to this one. I see by the reviews that I am not the only one who broke the tank. The design is horrible, difficult to handle the tank when filling and threading the cap back on the tank. I am assuming that this may be why it is discontinued. Sunbeam did send me a whole new unit free of charge when I called them.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Meghan M, Consumer Care, February 4, 2015
We greatly appreciate you taking the time to provide us with your feedback. This information has been forwarded to the appropriate department.
Written by a customer while visiting holmesproducts.com
Customer Rating
4
Over all good
on February 14, 2015
Posted by: RobbBledsoe
from Poplar Bluff, MO, United States
Gender:Male
Length of ownership:1 month
I like this unit, it's quiet and effective. The only drawback I have found is it's a little awkward to fill the water container.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Customer Rating
4
Quiet, easy to maintain, but easy to crack tank
on March 18, 2015
Posted by: Beller0ph1
from Milwaukee, WI, United States
Gender:Male
Length of ownership:1 year or longer
I purchased this a few years ago and it ran pretty steadily. The fan started getting loud and rattling. I took it apart and used WD40 on the motor and it quieted down. I broke the tank tonight when I dropped it when filling. Need to get a replacement tank.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Customer Rating
1
Very inferior product
on January 17, 2016
Posted by: Lori G
from Black Mountain, NC, United States
Gender:Female
Length of ownership:1 year or longer
we purchased this humidifier a year ago. It has never worked properly, often leaks on the floor and is difficult to fill. The tank slipped out of my hands and broke. I would not recommend this product at all. It is poorly designed. We purchased another humidifier at Costco last month for much less than this product cost and it works beautifully. I will not buy another Holmes product.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Tori, Consumer Care, January 20, 2016
Thank you for your feedback as it is greatly appreciated. We are constantly working on improving our products and will forward your comments to our product team.
Written by a customer while visiting holmesproducts.com
Customer Rating
1
Broken tank within 1 week
on February 20, 2016
Posted by: Trisha
from Easton, PA, United States
Gender:Female
Length of ownership:1 week
The tank is not the easiest to fill to begin with. After using this product for 1 week it slipped down in the tub when filling it and the tank cracked! It barely hit the tub. Now I see that I can't replace the tank so the whole piece is useless. I've always had Holmes humidifiers, but I believe that this is my last. Very disappointed.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Tori, Consumer Care, March 11, 2016
Thank you for your feedback as it is greatly appreciated. We are constantly working on improving our products and will forward your comments to our product team.
Written by a customer while visiting holmesproducts.com
Customer Rating
1
Two days and broke
on December 19, 2016
Posted by: Bill 42
from New York, United States
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] Bought two days ago broke tank already.
The tank won't stand on it's own when filling
Too big to hang on to and balance while trying to sew cap back on, slipped out of hand fell and broke.
The tank won't stand on it's own when filling
Too big to hang on to and balance while trying to sew cap back on, slipped out of hand fell and broke.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Michael, Consumer Care, December 21, 2016
We want to ensure that you are enjoying the full benefits of the unit and we are happy to help you with it. For assistance, please call us at 1-800-546-5637; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting holmesproducts.com
Customer Rating
1
Need to offer replacement tanks
on January 21, 2017
Posted by: no satisfaction
from Chicago, IL, United States
Gender:Female
Length of ownership:1 week
Only used it once and the tank slipped out of my hands and broke when trying to fill it with water. Not easy to handle. Wanted to look for a replacement tank to avoid buying another unit, but there is none offered.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Janet, Consumer Care, January 25, 2017
Thank you for your comments. We apologize for the inconvenience this has caused you. We are always focused on improving our trusted products. Our goal is to find innovative ways make life a little easier.
Written by a customer while visiting holmesproducts.com
Customer Rating
2
Good product,
on January 27, 2015
Posted by: Randy
Gender:Male
Length of ownership:1 year or longer
We broke the tank but it is discontinued and we could not order a new one
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Meghan M, Consumer Care, January 29, 2015
Thank you for taking the time to provide us with your feedback. This information has been forwarded to the appropriate department.
Written by a customer while visiting holmesproducts.com