Customer reviews from holmesproducts.com
Holmes - Infrared Quartz Tower Heater - White
Average customer rating
4.3
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
54
4 Stars
12
3 Stars
1
2 Stars
1
1 Star
10
86%of customers recommend this product.
(
67 out of
78)
Customer Reviews for Holmes - Infrared Quartz Tower Heater - White
Customer Rating
1
not worth 50.
on September 7, 2015
Posted by: Jeff F
from Kentucky, United States
Gender:Male
Length of ownership:1 year or longer
Bought one a couple years back stopped working on level two and would only work on level one mid way. Also seemed cheaply built.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Christina , Consumer Care, September 8, 2015
Thank you for taking the time to leave your feedback, it is greatly appreciated. We want to ensure that you are receiving the full benefits from your heater. For assistance with warranty and troubleshooting, please call us at (800) 546-5637; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting holmesproducts.com
Posted by: Cmmm
from Las Vegas, NV, United States
Gender:Female
Length of ownership:1 month
Verified Purchase:Yes
I've used this for over a month it is loud and cycles. It is a terrible product but it does give off heat. I would return but the shipping would be too much.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Tori, Consumer Care, January 8, 2016
Thank you for your feedback as it is greatly appreciated. We are constantly working on improving our products and will forward your comments to our product team.
We want to ensure that you are enjoying the full benefits of the unit and we are happy to help you with it. For assistance, please call us at 1-800-546-5637; Monday through Saturday from 8 AM to 8 PM, EST.
We want to ensure that you are enjoying the full benefits of the unit and we are happy to help you with it. For assistance, please call us at 1-800-546-5637; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting holmesproducts.com
Posted by: German
from Northern virginia
Gender:Female
Length of ownership:1 month
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the looks and the stability but I feel like I received a lemon. It's just so very noisy! Like it has a build in fan that makes relaxation and conversation impossible. It even bothers me while taking shower. Very disappointed . It would be too expensive to return.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Taylor, Consumer Care, January 27, 2016
We want to ensure that you are enjoying the full benefits of the unit and we are happy to help you with it. For assistance, please call us at 1-800-546-5637; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting holmesproducts.com
Customer Rating
1
keeps shutting down
on October 11, 2014
Posted by: wolf
Gender:Male
Length of ownership:1 month
this unit keeps shutting down over and over, overheating I guess it seems that similar unites do the same thing
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Tori, Consumer Care, March 10, 2016
Thank you for your feedback as it is greatly appreciated. We are constantly working on improving our products and will forward your comments to our product team.
Written by a customer while visiting holmesproducts.com
Customer Rating
5
Best Heater On Market
on October 22, 2014
Posted by: dualcitizen
from South Carolina, United States
Gender:Female
Length of ownership:1 year or longer
I had this unit over 5 years before one coil finally died out. It was by far the best heater I've ever owned. Buying identical unit when the cold weather arrives.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Customer Rating
1
Looking for heat
on October 23, 2014
Posted by: neumie
from Merrill, WI, United States
Gender:Female
Length of ownership:1 month
I bought this heater 1 month ago and I am so disappointed. All of a sudden it shuts down after only a few minutes of running on High.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Michael, Consumer Care, February 3, 2016
Thank you for taking the time to provide your feedback as it is greatly appreciated. We will be happy to forward your comments to the product team.
Written by a customer while visiting holmesproducts.com
Customer Rating
1
Almost burnt my house down....
on April 5, 2015
Posted by: Ralphie
from Parma ohio
Gender:Male
Length of ownership:6 months
I bought a Holmes tower heater..... Been using these for years. Never had an issue. . . I had it on low one night after about 3 months of basic use then something happened. . . I woke up to my dog barking and prancing with her front paws at the heater. . It was sparking and the room was filled with this awful smell....... I think one of the heating units broke. I unplugged it and went to move it, I couldn't.. It was melted to the carpet. . . . Still can't move it now without destroying carpet. . Be careful. . Now I didn't write this to bash anyone. Holmes is an amazing company and I stand by their products. Just writing a review or what happened to me. Must just be my luck
I would recommend this to a friend!
Response from holmesproducts.comBy Holmes®️ - Consumer care, HA2 - Consumer Service Department, February 3, 2023
Hi Ralphie! Thank you for choosing Holmes®️. We hope you are healthy and staying safe. We are sorry to learn that your heater almost started a fire. This is not the kind of experience we want you to have upon using our products. Thanks for taking the time to share your experience. We are wondering if you've contacted us regarding the issue, as we are always here to provide assistance for you. Your feedback will surely be relayed to our Design and Production Team, as we are doing our best to make our products better. Stay safe and healthy!
Written by a customer while visiting holmesproducts.com
Customer Rating
5
Easy to use settings
on September 30, 2015
Posted by: mhill
from Polo, MO, United States
Length of ownership:1 week
Love this heater - have one in house and one in greenhouse.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com