Customer reviews from fellowes.com
Fellowes - PS-12Cs 12-Sheet Crosscut Shredder - Black
Average customer rating
4
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
53
4 Stars
14
3 Stars
7
2 Stars
8
1 Star
10
74%of customers recommend this product.
(
68 out of
92)
Customer Reviews for Fellowes - PS-12Cs 12-Sheet Crosscut Shredder - Black
Customer Rating
5
Wonderful Replacement and Bullish Performance
on July 22, 2011
Posted by: ATXShredder
We had become complacent in our ho-hum shredder that we had been using for some years. We then found a box of papers that needed to be shredded and straight to our mediocre piece of destructive technology we went. Jam......20 min spent clearing the jam....three sheets in later, jam. Oh, I'm sorry, did you want to put a staple through? Feel my fury of non-performance.
I ran straight down to the office store and picked up this unit and we cleared the rest of the paper in about five minutes. Staples, paper clips, unopened envelopes - this thing wasn't scared of any it, never jammed. The removal bin easily slides out for getting rid of paper and the cross feature is a necessary protector in this age of id theft. And it takes 12 sheets as well as your junkmail without opening. That's perfect...
It has a great safety feature that will stop shredding if it senses you have touched your hand anywhere near the entry point. Our old shredder had a feature that would stop shredding if you put paper in it. Edge: Fellowes
Some commented that it runs for a bit after the last shred. Yes, it does which is good because it's clearing the paper out. It's only about 3 seconds. It is noisy, I'll give you that. But if you're not shredding every 15 min, it's not a big deal. I mean, c'mon, it's a shredder, it's going to make noise.
Over all, a great medium use shredder!
Pros: Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance
Cons: Quiet Operation
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
4
Initial Instructions for operating the machine
on August 1, 2011
Posted by: chaplain
I just purchased the 12CS Cross Cut Shredder. I brought it home and plugged it in after unpacking it.
When I plugged it it, the instructions DO not say that you must unlock the safety lock. I tried for 10-15 minutes, checking my electrical connections and then tried to unlock the safety lock, It would not budge. I saw that it had an indentation, so I had to get my desk screwdriver to push it to unlock and expected the green light to glow. I could not get the "Touch Test area" to do anything....until I touched the entire area of the top. I also find that the off/on/R switch is not very well made.
When I plugged it it, the instructions DO not say that you must unlock the safety lock. I tried for 10-15 minutes, checking my electrical connections and then tried to unlock the safety lock, It would not budge. I saw that it had an indentation, so I had to get my desk screwdriver to push it to unlock and expected the green light to glow. I could not get the "Touch Test area" to do anything....until I touched the entire area of the top. I also find that the off/on/R switch is not very well made.
Pros: Quiet Operation, Shreds Credit Cards, Staples and CDs, Jam Resistance
Cons: Mess Reduction, Quality Construction
No, I would not recommend this to a friend.
Written by a customer while visiting fellowes.com
Customer Rating
5
Home Office Shredder that Gets the Job Done
on August 8, 2011
Posted by: HeNo
This shredder gets the job done...it shreds 12 sheets at a time without jamming and automatically stops when hands touch the paper opening. The box says it's for medium use.
I purchased it for use in shredding home office documents and mail. I haven't owned it for 3 months yet, but have had no problems. It is just as noisy as any other shredder. I do have to pick up a few particles of paper after emptying the pull-out bin. Overall, the pros outweigh the cons for me.
Pros: Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance
Cons: Mess Reduction, Quiet Operation
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Great Purchase
on August 25, 2011
Posted by: RayOhio
I had a previous Fellowes shreader. It lasted many years. This newer model seems more powerful and beats any of the ones that I looked at by other manufacturers. it cost a slight amount more. But, I'm satisfied with the construction and ability to shred.
Pros: Quiet Operation, Sheet Capacity, Warranty, Shreds Credit Cards, Staples and CDs, Safety Features
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
outstanding
on August 29, 2011
Posted by: eagle33321
This is a great shredder for our office, which is an insurance agent's office with 2 staffers.
Does a wonderful job!
Does a wonderful job!
Pros: Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Secure Cut Size, Jam Resistance, Mess Reduction
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Go with the best
on August 30, 2011
Posted by: dublstuf
I could tell tales of my prior experience with shredders not bearing the Fellowes name that are a disappointment and a waste of money, but those didactic tales are not relevant here. My home office has collected a box full of documents waiting for shredding because I have been reluctant to use the old cantankerous shredder. So there the box waited. I had shopped around many times for a shredder and found the Fellowes to exceed my need but always declined because of its higher price. The combined cost of all the expired shredders of other manufacturer’s I have had were more than my new PS-12Cs. This time I relented and purchased what I hope to be a long lasting machine. When I unboxed it I found a sleek design, no sharp edges, heavy substantial build and no need or chance to put fingers near the blades. How refreshing! I sat down to tackle the box of documents and admired how it chewed through six, eight, five, ten, sometimes more sheets without a whimper. Halfway through the box I smiled at how easily this task has become when it suddenly stopped working. Oh No! Jammed? Overheated? Broken? User fault? NO! It is the fault of Hurricane Irene downing power lines here in the northeast.
In summary, of the time I have had owning this capable and attractive machine the only force that has been able to render this unit inoperative is a hurricane.
In summary, of the time I have had owning this capable and attractive machine the only force that has been able to render this unit inoperative is a hurricane.
Pros: Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance
Cons: not warranted against an "act of god"
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
PS-12Cs Cross-Cut Shredder - Best Shredder
on August 31, 2011
Posted by: Kristen
I love the pull out drawer that collects the paper, however, if it isn't emptied regularly it can get messy, as I found out. The only other slight con would be the noise, but then again, every shredder out there makes some noise, if I wanted quiet I'd still be sitting at my desk tearing paper to bits.
Pros: Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance
Cons: Mess Reduction, Quiet Operation
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Greatest Shredder I've Ever Owned
on September 13, 2011
Posted by: don1
I've had this shredder for a month now and it performs like a champ. I paid a little more than I did with my last shredder and the quality and performance definitely shows. My last shredder constantly jammed and required a lot of TLC. This one is defintely no fuss. Would definitely recommend!
Pros: Sheet Capacity, Quality Construction, Safety Features, Secure Cut Size, looks
Cons: Mess Reduction
I would recommend this to a friend!
Written by a customer while visiting fellowes.com