Customer reviews from geappliances.com
GE - 15.5 Cu. Ft. Frost-Free Top-Freezer Refrigerator
Average customer rating
4.4
(1,813 Reviews)
Rating breakdown 1,813 reviews
5 Stars
1,102
4 Stars
455
3 Stars
128
2 Stars
55
1 Star
73
88%of customers recommend this product.
(
1,535 out of
1,745)
Customer Reviews for GE - 15.5 Cu. Ft. Frost-Free Top-Freezer Refrigerator
Customer Rating
1
Crap
on October 18, 2022
Posted by: Connie00
from Rhode Island
Everything breaks all the time. If you don’t eat this refrigerator is perfect
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Pablo@GEA, GE Appliances, October 19, 2022
Hello - we're very sorry to hear that this refrigerator hasn't worked as expected. We know that this is very inconvenient, and we completely understand your frustration.
We always strive to make products with the highest quality possible, so we will make sure that the appropriate teams are aware of this feedback regarding the refrigerator.
We recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
You can also reach out to us on social media if we can assist you further.
Take care.
Pablo@GEA
We always strive to make products with the highest quality possible, so we will make sure that the appropriate teams are aware of this feedback regarding the refrigerator.
We recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
You can also reach out to us on social media if we can assist you further.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product
on July 29, 2023
Posted by: DomsFridge
from Allentown PA
I've owned this for about 10 years + and it's been a great appliance. I highly recommend this!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Fridge stopped working 5 years after purchase.
on August 25, 2023
Posted by: lukes23
The fresh food section of the refrigerator stopped working after only 5 years of purchase. Freezer is still working but it is very disappointing.
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 29, 2023
Hello - Thank you so much for taking out some time to connect and share your experience. We're so sorry to hear that you've been having issues with the fresh food section. That is not something we want or expect to happen.
For the absolute best assistance towards this, we recommend having one of our approved technicians come out and check this. We're confident that they will be able to get this working again. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
For the absolute best assistance towards this, we recommend having one of our approved technicians come out and check this. We're confident that they will be able to get this working again. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator
on August 30, 2023
Posted by: Arabel
It is an excellent refrigerator, it has a lot of space, I like its design and it cools very well.
Written by a customer while visiting geappliances.com
Customer Rating
1
Sorry I purchased it, now it's no longer manufaitI
on September 26, 2023
Posted by: David is upset
from Eminence mo
It's less than 2 years old barely used fridge won't get cold, repair shop says it will cost more to fix it than it's worth, and the compressor is good
Features
3
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances , September 27, 2023
Hello - Thank you so much for taking out some time to connect and share your experience. We're so sorry to hear about your refrigerator not cooling as expected.
We are going to have one of our agents reach out over email, this way we can offer some guidance and gather some additional information. If you don't notice a message soon, we recommend checking your spam or junk folder.
We look forward to hearing from you. - Jonathon@GEAppliances
We are going to have one of our agents reach out over email, this way we can offer some guidance and gather some additional information. If you don't notice a message soon, we recommend checking your spam or junk folder.
We look forward to hearing from you. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect lil fridge!
on October 28, 2023
Posted by: Lorus2
from Florida
This was the perfect little fridge. A good purchase because it works perfectly And it’s just the right size. We are actually moving to a new location and I will purchase the same refrigerator again. The freezer is slightly small… But it is a small fridge. We had a separate freezer so that was not a problem for me. Never had a problem with the temperature or settings. There is tons of room and door has perfect slots for holding specific things including butter. It was a great purchase
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Devin, GE_Appliances, November 2, 2023
Hi there,
We appreciate you taking the time to leave a review on your new GE Appliances top-freezer refrigerator We are happy to hear that this refrigerator is just the right size for you and your family, and you love it enough to purchase it a second time for your new home! We hope you will enjoy the storage space and cooling capabilities this model provides for many years to come. Thank you for your review, and for trusting our brand for your home! -Devin@GEAppliances
We appreciate you taking the time to leave a review on your new GE Appliances top-freezer refrigerator We are happy to hear that this refrigerator is just the right size for you and your family, and you love it enough to purchase it a second time for your new home! We hope you will enjoy the storage space and cooling capabilities this model provides for many years to come. Thank you for your review, and for trusting our brand for your home! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Still Running after 5 Years!
on February 2, 2024
Posted by: phinocle
from Barnwell, SC
After almost 5 years, it is still working great!
Freezer also hasnt iced up! Very Impressed!
Freezer also hasnt iced up! Very Impressed!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Fits a compact space
on March 19, 2024
Posted by: Dees111
from Virginia
We purchased this refrigerator because we like the brand and have found our other products by the same brand to be well made. This refrigerator has been a disappointment. The wire shelves cause items to tip over easily. The refrigerator began making LOUD noises while running. I m talking about really loud rumbling sounds. Of course those noises began after the warranty period. The refrigerator also has spots that will freeze your food. You could deal with that if it was always the exact same spot but that’s not the case. Sometimes it’s the top shel, sometimes middle, sometimes bottom sometimes the front other time it’s at the back of the fridge.
Features
3
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, March 20, 2024
We'd like to help with your refrigerator. Please refer to the tips in the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=20491
If none of this seems to help, please schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Your comments regarding the design of your unit are extremely important to us and will be considered by our product design team.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=20491
If none of this seems to help, please schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Your comments regarding the design of your unit are extremely important to us and will be considered by our product design team.
Written by a customer while visiting geappliances.com