Customer reviews from Samsung US
Samsung - 7.4 Cu. Ft. 11-Cycle Electric Dryer - White
Average customer rating
4.4
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
10
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
1
85%of customers recommend this product.
(
11 out of
13)
Customer Reviews for Samsung - 7.4 Cu. Ft. 11-Cycle Electric Dryer - White
Customer Rating
5
fits my needs
on March 31, 2016
Posted by: sueflies
Dryer fits my needs and space. does everything I will need it to
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good value, overall excellent dryer performance
on April 20, 2016
Posted by: WTAWTAW
from San Diego, CA, USA
Great upgrade, huge drying bin great for a family of 4. Visually appealing product and plenty of bells and whistles. Does not make a lot of noise either.
Pros: Inexpensive, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not even a year and it's broken.
on June 20, 2016
Posted by: MediocreDryer23
from Fort Worth, Tx
Had this dryer almost a year and it stopped heating, it takes 2 hours for my clothes to fully dry. Wouldn't recommend this product.,
Pros: Inexpensive
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
2
Response from Samsung USBy Camille , Samsung Care, September 2, 2022
Hi there.
Thank you for reaching out regarding your dryer not drying. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. Regarding your concern, to help you with this, I suggest you check this link on how to fix the dryer not drying.
Dryer not drying clothes:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144875590) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Thank you for reaching out regarding your dryer not drying. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. Regarding your concern, to help you with this, I suggest you check this link on how to fix the dryer not drying.
Dryer not drying clothes:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144875590) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Trustworthy Brand
on July 19, 2016
Posted by: black13marker
from Texas, USA
Expertise:Intermediate
This dryer is awesome. After a full year of using it, we have yet to encounter a problem with the dryer. The drum is very large and offers enough space to put blankets, comforters and other large (washable) linens in there; and, it drys them. Our clothes and linens do NOT come out damp or wet if the settings are adjusted for the load.
It has a nice chime when the dryer is finishing up the cycle and let's you know to get ready because the work is about to get fun (sorting, folding and putting away clothes). Oh, the best part. This dryer does NOT have a sock monster in it. I can finally put a pair of socks in it and get both back.
Pros: Bright display, Durable, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great dryer - would recommend
on August 17, 2016
Posted by: Zombieme
from Bartlett, TN
Expertise:Intermediate
I have had this dryer for 2 years and have no complaints. Dryer has several different settings to dry different types of materials. I do have to put big items like sheets, duvet covers, and bed spreads on the timed setting because it balls up in the dryer and does not thoroughly dry. Would buy again and recommend to anybody.
Pros: Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US