Customer reviews from lg.com
LG - 60" Class (59-1/2" Diag.) - LED - 1080p - Smart - 3D - HDTV
Average customer rating
4.3
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
50
4 Stars
19
3 Stars
6
2 Stars
5
1 Star
2
84%of customers recommend this product.
(
66 out of
79)
Customer Reviews for LG - 60" Class (59-1/2" Diag.) - LED - 1080p - Smart - 3D - HDTV
Customer Rating
2
Didn’t last long enough for price paid
on January 31, 2020
Posted by: IG05
All three hdmi plugs have fallen inside the tv which pretty much means it’s useless and told its hundreds to fix. I guess I’ll look for a new tv NOT lg this time. Not to mention I always called this my not so smart tv. Lg needs to figure out how to be more app friendly and access Hulu and other streaming. A few of mine weren’t even “supported” at one point.
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
1
Response from lg.comBy Chris, Customer Service, February 3, 2020
Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Written by a customer while visiting lg.com
Customer Rating
4
Has a problem if you plug into a surge protector
on January 28, 2015
Posted by: pra4pce
from Knoxville, TN, USA
This is the second LG TV of the same model the first had a major problem with the picture going off but sound staying on, I was grateful it happened it the 30 day return policy. This one has done it once so I called LG to find out if it was a problem in this model was told to take it off of the surge plug and plug straight into the wall, so far it has not done it again but would be leery of another one like it.
No, I would not recommend this to a friend.
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Well rounded for the price!
on July 8, 2015
Posted by: Rob
from Iola, KS 66749, USA
LG so far has had the best passive 3D I have seen in a T.V. although the edge illumination may subtract from the borders of the screen being accurate at producing 3D to its fullest, for the money the features cannot be beat. The web OS is also very easy to use and full of great features the TV also has good compliance with gaming consoles and bluray peripherals alike the main area of concern is the 2D/3D is greatly lacking 3D depth and only works well with cg animation or cartoons and the glasses are curved on the edges so it reflects a reflection of your prescription glasses back at you in the 3D glasses creating glare thus seeing your own glasses the whole time watching this cannot be eliminated without changing the lense angle due to the light source for reflection being the TV itself
Pros: easy to use, Features/Settings, pricing
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
This product has some good features
on November 14, 2014
Posted by: winnie
from memphis, tn
My issue with this tv is the picture itself. It looks like you're watching a soap opera. I may not be explaining it right, but I'm not happy with the way the picture comes across, especially when it is first turned on. After watching the tv for about 10-15 minutes, it looks better, but overall I'm not impressed with the quality look of the tv.
Pros: Style/Design, easy to use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Excellent!
on February 4, 2015
Posted by: CKoUTXC
from Houston, TX, USA
It is a great product showing clear images. It is also good at 3D. My only complain is its slow reaction when changing inputs or activating Amazon instant videos.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
love this tv
on May 18, 2014
Posted by: countryboyten
from Memphis, TN, USA
The only thing that is missing is the qwerty keyboard remote. Thats why I didn't give it 5 stars all the way through. Other than that its a wonderful tv. Colors are so vibrant
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Good product
on July 5, 2014
Posted by: rider
from TN
I like this product very much,But some area they need to fix it
1.I can't able to share my iPhone videos to this TV
2.Web browser won't play videos
1.I can't able to share my iPhone videos to this TV
2.Web browser won't play videos
Pros: Style/Design, easy to use, Quality
I would recommend this to a friend!
Quality
4
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
4
60LB7100
on July 10, 2014
Posted by: ricedog6
from Winneconne, WI, USA
My wife and I Love This TV. Picture and 3D is outstanding. We are still working on understanding the internet features with this TV. We are very glad we purchased this TV.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com