Customer reviews from lg.com
LG - 60" Class (59-1/2" Diag.) - LED - 1080p - Smart - 3D - HDTV
Average customer rating
4.3
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
50
4 Stars
19
3 Stars
6
2 Stars
5
1 Star
2
84%of customers recommend this product.
(
66 out of
79)
Customer Reviews for LG - 60" Class (59-1/2" Diag.) - LED - 1080p - Smart - 3D - HDTV
Posted by: brijeshkumar
from Livermore CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had purchased the 3D tv back in Jan 2015, since then the tv functioned very well and after 8.5 year long run the tv Backlight stopped working, since the repair cost was too high I replaced the backlight led myself and tv came back but I cracked the led panel in the process, my bad, but tv quality was good throughout this time and I really enjoyed it well
Written by a customer while visiting lg.com
Posted by: Radicalhockey1
from Kennesaw, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this TV eight years ago and we’ve had no issues at all fast company for a TV. They got struck by lightning during a weather outage a few weeks ago but overall it’s been the best TV and best sound quality at best overall performance.
Written by a customer while visiting lg.com
Posted by: Casey Wheels
from Albuquerque, NM
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been so happy with my LG TV. The picture is incredible. Perfect size for my family room.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Miks
from Albuquerque, NM
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really enjoyed this tv, I just wish I could get the correct remote for it.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: TLSS
from Wilmington NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great features. Love the magic remote. Would recommend LG
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
on April 22, 2020
Posted by: dohara
from Ohio
Bought less than 3 years ago and picture went out!!! Sound is still on, but no video, unreal considering the price I paid for it. This is our family TV and we can't exactly go out and buy a new TV
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 11, 2020
We are sorry to hear your appliances were not delivered. We apologize for the delay and lack of communication. Please follow-up with Best Buy regarding your order. If you have further questions or concerns, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
Didn’t last long enough for price paid
on January 31, 2020
Posted by: IG05
All three hdmi plugs have fallen inside the tv which pretty much means it’s useless and told its hundreds to fix. I guess I’ll look for a new tv NOT lg this time. Not to mention I always called this my not so smart tv. Lg needs to figure out how to be more app friendly and access Hulu and other streaming. A few of mine weren’t even “supported” at one point.
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
1
Response from lg.comBy Chris, Customer Service, February 3, 2020
Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Written by a customer while visiting lg.com
Customer Rating
3
Wont update
on December 7, 2019
Posted by: Trodaz19
from Arizona
I bought this tv about 4 years ago. This summer the hulu app quit working. For what this cost it should be able to update. Also now it only has 2 aspect ratios, 4:3 and 16:9. It cuts off the bottom of all the pictures. This makes watching the news and anything with banner information frustrating as I am unable to read it.
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
2
Written by a customer while visiting lg.com